Page 16 - You Magazine – Issue 1
P. 16
FEATURE
“Keep checking on them where possible [and] if they are unwilling to get help, provide them with emotional support and offer contact details of support services should they want them later.”
These included where possible victims may:
• Have injuries that don't match the
explanation given
• Appear withdrawn or sullen
• Present as “difficult” and not wish
to answer questions
• Be unsure or worried about their
money or suddenly unable to
purchase food or other items; or
• Frequent missed appointments
with professionals
The report also noted the
presence of one or more indicators of abuse did not necessarily mean abuse had occurred, as indicators of abuse could vary from person to person.
However, in cases where
abuse or neglect is suspected, there are a host of resources available advising friends or family members the steps to take in the event they suspect someone is being abused.
Relationships Australia says as well as being illegal, any type of abuse is distressing.
For this reason, finding someone who understands the sensitive and confidential nature of the issue is an important factor in helping you decide what to do if you suspect an older person, or those living with disability is being mistreated.
If someone is in immediate danger, you should not hesitate to call the relevant emergency services. Police can conduct a welfare check on anyone you may have concerns about.
Likewise, where appropriate, you should try to ask general questions about the person’s wellbeing and their relationships, Relationships Australia suggests.
“Blame and judgement are never helpful. Listen to what
the [alleged victim] says and
be understanding. Understand that older people [and other vulnerable community members] are often hesitant to cause
trouble, as they may feel ashamed or worried about possible consequences.”
Keeping a record of events
can also prove helpful. By taking note of signs and symptoms, it may help those who investigate
to effectively address the situation.
Relationships Australia says it
is also important that the person you suspect may have been taken advantage of feels that they are
in control.
“Keep checking on them where possible [and] if they are unwilling to get help, provide them with emotional support and offer contact details of support services should they want them later.”
Actions to take
1 Protect the person you are concerned about.
2 Preserve and record the evidence.
3 Report the incident.
4 Provide support to the abused person as well as the complainant.
5 If necessary, take the matter further.
The emotional, psychological and physical wellbeing of our customers and staff is of utmost importance to the team at Just Better Care Australia. If you suspect someone you care about may be being exploited or at risk of experiencing abuse or neglect, please contact our team of trained professionals on 1300 587 823 or the Ageing and Disability Abuse Helpline on 1800 628 221.
16 MAY 2020 You