Page 17 - Possible Magazine - Issue 7
P. 17

Almost 280 stories of care, compassion and connection were submitted; a rare insight into the work of Support Professionals across Australia.
Rebecca said the impact of recognition becomes even more meaningful when stories of connection come directly from customers. She agreed that for staff to know and to be able to recall exactly what they did to support a customer and make a difference to their lives was incredibly special.
“Each of our Support Professionals and Nurses work so hard, often there just isn’t the time to stop and reflect on the impact that their job has. The reality is these people are a light in someone’s day,” she said.
“And usually, for our staff, the feeling is completely mutual. It’s the reason they love their work”.
Just Better Care Australia is looking forward to celebrating another set of stories that will come out of the Possible Awards in 2019.
In July, owners will begin going through local nominations from the previous year, and a new period of recognition will begin again when they decide who to put forward for the national awards.
“We were overwhelmed with the response from colleagues and customers in 2018, and we’re hoping it’s going to be even bigger this year.”
Rebecca says it’s important that everyone can nominate, and invites each customer
and their friends and family to take part in submitting nominations online, in writing or by phoning their local office.
“It can be a challenging job – our Support Professionals and Nurses put their heart and soul into their work,” she said.
“But people who work in community care do it to make a difference in people’s lives. That’s what the awards really celebrate”.
Submit your nomination online at or contact your local Just Better Care office.
Christine, group home Team Leader from Just Better Care Gold Coast and Leanne, Finance Manager from Just Better Care Central Coast, were recipients of the Possible Awards in 2018.
  Christine Saxby
Just Better Care Gold Coast
Christine was awarded
in recognition of her six-year commitment to supporting two young men living with disability. Christine’s colleagues reported that the two young men had shown “unprecedented progress” thanks to Christine’s long-term commitment and quality of support. She was praised for always being positive and professional, working tirelessly to understand her customers’ diagnoses and developing care plans that created opportunities to help them achieve their goals.
“Seeing the young boys living their lives to the fullest was so fulfilling,” Christine said. “It means everything to me. Being able to make a difference in someone’s life gives me great joy.”
Leanne Mortimer
Just Better Care Central Coast
Christine shared the win with Leanne, Finance Manager from Just Better Care Central Coast,
who won the national award in the office-
based category for 2018. Leanne was celebrated for managing the cases of high-need customers, as well as all aspects of the business’s finances. She was commended for being an invaluable part of the team, bringing industry knowledge and passion to her role.
“I’m passionate about providing the services that everyone wants and deserves so they can live their life to its fullest,” Leanne said.

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