Page 27 - Just Better Care Possible Magazine Issue 9

As a local network of highly trained and skilled professionals working within local communities, Just Better Care is small enough to know each customer as an individual and provide the most personalised and supportive service.
At Just Better Care, we strive to assist people to reach their goals, regardless of their situation.
Built into our commitment to our customers, we believe:
• Every individual should have choice and control in how they live.
• Everyone should have the opportunity to lead an enriched life, to feel valued and achieve great things.
• Every individual has unique needs, dreams and aspirations.
• Everyone deserves to be treated with dignity and respect.
Alongside our commitment as aged care providers, the new government Charter covers 14 fundamental protections including safety, quality care, independence, information, personal privacy, control, fairness and choice, and is replacing the four previous charters.
We are proud of our commitment to our mission to empower people to live independently, and always strive to continuously improve our service delivery to customers, above and beyond standards set by the
new Charter.
For more information, visit agedcarequality.gov.au/providers/ standards
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