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Non-Clinical Areas

RECEPTION AREA
The reception area is comprised of a front
desk where administrators attend to business
operations and patient care, as well as a
comfortable seating area for patients to wait
for their appointments. The reception area is
the first and last place a patient will visit
when coming in for an appointment and
therefore a positive image must be
displayed. The reception area should be
clean, organized, and provide a welcoming
and comfortable environment to patients.
The space should be wheelchair accessible FIGURE 1.5 RECEPTION AREA
and the restrooms well marked.

CONSULTATION ROOM
Any team member may use the consultation
room for conversing privately with patients.
This meeting place should provide a relaxed
atmosphere and can be used to discuss
treatment plans, finances or other sensitive
information with patients.

FIGURE 1.6 CONSULTATION ROOM

DENTIST OFFICE
The dentist may have certain times of the day,
which offers downtime from clinical duties.
During this time, the dentist may use their
office as a private area for completing
paperwork, telephone calls or meetings.

FIGURE 1.9 DENTIST OFFICE

STAFF ROOM
The staff room is an area for team members only and may be used as a lunch area as well as a
place to store personal belongings. The staff room is commonly used to socialize and relax and
should be a separate area out of patient hearing range.

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