Page 8 - Ranger Home Care - Carer Handbook

CLOTHING
Please recognise that you are representing both the Ranger Home Care and yourself, so dress appropriately. This means smart casual, no false nails, no leisure wear, mini skirts, minimum jewellery. If you dress professionally and with pride, then your client will be more confident in you.
COVID
We could not be prouder of our team for working tirelessly throughout the heart-breaking Covid-19 pandemic. Due to the constant change of Covid-19 rules and regulations you will frequently receive emails from our office. It is your responsibility to follow these rules for the safety of yourself, your client, and the wider population. Please inform the office immediately if your personal details change.
WHISTLEBLOWING
If you ever need to contact us confidentially, please use this QR Code If you feel there are any key points missing, please email me on
natalie@rangerhomecare.com. We appreciate your feedback and views and always are striving to improve.
WHISTLEBLOWING
CODE OF CONDUCT
All carers must adhere to the Skills for Care; Code of Conduct, which should have been given to you during training. The Health and Social Care Act 2008 requires you to follow the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers set out by Skills for Care.
http://www.skillsforcare.org.uk/Standards/Code%20of%20Conduct/Code-of-Conduct.aspx
Workers should always safeguard the wellbeing of the client, themselves, and their colleagues.
A risk assessment must be conducted when visiting new places, performing new procedures, and using new materials or equipment. If it is unclear whether a risk assessment has been executed, please discuss the issue with the Registered Manager. If there has been a risk assessment, the manager will inform you of the risks and inform of the risks and how to minimise them. If no risk assessment has been performed, the manager will prohibit the un-assessed activity or carry out the risk assessments and inform the worker of the risks and how to control them.
Carers should act professionally towards colleagues, other social care professionals and all concerned with the client’s wellbeing. If care workers believe that another worker is possibly threatening the wellbeing of a client, they should discuss the matter with person in charge.
In addition to the industry Code of Practice, the following rules must also be observed during your assignment.