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by opening offices in Munich and Boston.

                               In the software sphere, IT and telecoms company Infobip achieved tech
                               unicorn status – signifying a startup valued at over $1bn – in August
                               2020, when it raised over $200mn in its first funding round from One
                               Equity Partners.






        3.5 Real economy - Kosovo




                               3.5.1 Retail

                               Sales by vendors of food, drinks and tobacco in Kosovo fell by 2.8% y/y
                               in the second quarter of 2021, after dropping 14.6% y/y in the previous
                               quarter, according to statistics agency data.


                               Sales of food, drinks and tobacco in specialised stores have been
                               falling year on year for six consecutive quarters since the first quarter of
                               2020 with the outbreak of the coronavirus pandemic.

                               Compared with the previous quarter, sales of food, drinks and tobacco
                               in specialised stores increased 5.8% in 2Q21, reversing a 36.7%
                               decrease in 1Q21.




                               3.5.2 Banks


                               According to the IMF, Kosovo’s banking sector remains resilient overall.
                               Capital and liquidity buffers are strong and non-performing loans
                               (NPLs) are low, though the improvement in many financial soundness
                               indicators is partly linked with the policy response to the pandemic.
                               Despite the absence of systemic risks, there are pockets of
                               vulnerabilities related to the fast increase in lending to the construction
                               sector by smaller banks.

                               Although, according to IMF forecasts, the Kosovar economy had a
                               decline of 6% due to COVID-19 in 2020, the banking sector remains
                               well capitalised and profitable. The report estimates that financial
                               services and bank lending have improved significantly in recent years.
                               In March 2021, non-performing loans were at the level of 2.7%, while
                               interest rates dropped significantly, from an average of 12.7% in 2012
                               to an average of 3.1% in March 2021. Overall, Kosovo’s NPLs remain
                               the lowest in the Western Balkans region.

                               According to the central bank of Kosovo, bank lending continues to be
                               a very important and sustainable source of private sector financing in
                               the country. The value of bank loans had reached €3.57bn by
                               September 2021, marking a significant annual increase of 12.2% y/y.
                               However, despite the satisfactory trend of increasing bank lending, it is
                               considered that the level of financial intermediation in Kosovo continues





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