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Table of Contents






                                                                                                                                       Welcome                                                                                         2


                                                                                                                                       About Us                                                                                        3


                                                                                                                                       Did You Know - Fast Facts                                                                       3



                                                                                                                                       Did You Know                                                                                    4


                                                                                                                                       Our Products - Connectivity                                                                     5


                                                                                                                                       Our Products - Voice Solutions                                                                  8



                                                                                                                                       Our Products - Cloud Computing                                                                11


                                                                                                                                       Our Products - Cyber Security                                                                 14


                                                                                                                                       Softphone & Desktop App                                                                       17



                                                                                                                                       Check Before Logging a Fault                                                                  18


                                                                                                                                       Support Operating Hours                                                                       18


                                                                                                                                       Support Fault Logging                                                                         19



                                                                                                                                       Yealink Extension User Guide                                                                  22


                                                                                                                                       iServ Cordless Extension User Guide                                                           24



                                                                                                                                       Take Note                                                                                     26


                                                                                                                                       Contact Information                                                                           27









          Uncapped



          Customer Service




                                                                                                                                  iConnect SA                                                                     PAGE         01
                                                                                                                                  Home of Uncapped Customer Service
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