Page 2 - Goodyear&DunlopNewZealand_Commercial_Catalogue2019

Terms & Conditions Contents

GOODYEAR & DUNLOP TYRES (NZ) 4.4 In any case of defect or fault, our liability shall be limited to the purchase Goodyear Global Background 2
Conditions of Sale Effective 1 April 2016 price of the goods in respect of which the liability arises and we shall have
no liability for any indirect or consequential loss or damage PROVIDED
THAT this Clause 4.4 shall not prevent a purchaser who is a Consumer Goodyear Timeline 4
1.0 INTRODUCTION
from exercising any remedy the purchaser may have under the Consumer
These Conditions of Sale are expressly made subject to legislation conferring
Guarantees Act 1993. Dunlop Global Background 6
rights of redress against sellers and manufacturers in respect of defective
goods insofar as you may be entitled to the benefit of it.
5.0 TERMS OF SALE/INTEREST
Dunlop Timeline 8
5.1 Terms are cash on delivery or, for account customers, on the due date shown
2.0 REPAIR
on the invoice accompanying the goods unless special arrangements have
Should any tyre or tube sold by us and been made. Product Innovation 10
2.1 Made in New Zealand and bearing an GDTNZ name and serial number or 5.2 If the purchaser does not make payment by the due date then the Company
2.2 Imported by us and bearing an overseas manufacturer’s name and serial reserves the right to charge interest on the overdue account at the Features of Fuel Efficient Tyres 12
number Company’s bank overdraft interest rate. The interest to be charged with
2.3 Develop any fault which in our opinion is due to a defect in manufacture, monthly rests.
processing or material and which in our opinion precludes reasonable 5.3 Payment of all moneys shall be without set-off or deduction of any kind Factors Affecting Rolling Resistance 13
service being obtained by the purchaser then provided such tyre or tube unless the purchaser is a Consumer and is entitled to exercise such remedies
is returned within 14 days of the development of the alleged fault to us at pursuant to the Consumer Guarantees Act 1993. Tyre Load & Speed 14
the place where the tyre or tube was sold or to any GDTNZ store with all
transportation charges prepaid we will either –
6.0 PRICE LIST/CONDITIONS OF SALE
2.4 Repair the tyre or tube free of charge; or Radial Truck & Bus Pattern Map 15
The price list (if attached) and these Conditions of Sale cancel all previous
2.5 Make such allowance to the purchaser as we consider reasonable by way of price lists and Conditions of Sale relating to the goods to which these
reduction in the then current price for a new reconditioned or repaired tyre Conditions of Sale apply. Icon & Application Key 16
or tube as is appropriate after taking into account the service rendered by The price list and the prices specified in it are subject to change without
the tyre or tube in question. Any tyre or tube so replaced shall become our notice, and do not constitute an offer to supply.
property and no cash refund will be made. All warranty adjustments must be Tyre Index 18
We reserve the right to supply any order or orders in part or in full.
made on a properly completed warranty adjustment processing form.
All accepted orders will be invoiced at prices current at date of supply.
Light Truck Section 22
3.0 DISCLAIMER
7.0 RISK
We expressly disclaim responsibility for any tyres or tubes supplied by us
Where goods are delivered into the possession of a carrier for consignment Steer Section 31
that are
to the purchaser by boat, air transport, road transport, rail or otherwise the
3.1 Damaged by accident
goods shall be deemed to be delivered to the purchaser and to be at his
3.2 Fitted to or used on rims or wheels not to the appropriate or legal risk from such time as they have been delivered into the possession of such Drive Section 45
specifications or those specifications specified by any tyre industry carrier notwithstanding that we may pay or bear the freight charges or any
association or by the manufacturer of the motor vehicle in question. part of them. Trailer Section 50
3.3 Used on wheels or rims out of alignment, damaged or rusty.
3.4 Improperly inflated or used with substitutes for air not recommended by us. 8.0 RETURN OF GOODS
3.5 Used to carry loads beyond or used to run at speeds higher than the ratings Goods will only be accepted for return with prior approval of the Company.
marked on the tyre or specified by any tyre industry association or by the Returns up to 14 days from delivery will be accepted without penalty. After
manufacturer of the motor vehicle in question. 14 Days GDTNZ reserves the right to charge a return Fee equal to 10% of the
3.6 Fitted to vehicles used in racing, towage, competitive trials and rallies, speed price Goods bought on indent or at special or promotional prices may not
record attempts or for any other purpose which we consider abnormal. be returned for credit. The Supplier must receive the original invoice or work
order with returned goods. Goods returned must be clean, undamaged, not
3.7 Altered, reprocessed or repaired in any way other than by or through us.
fitted or used, in order to qualify for a credit.
3.8 Bought second hand or blemished.
3.9 Used in conjunction with a valve not recommended by us.
RETURNING GOODS FOR CREDIT
3.10 Treated with any sealant (whether before or after damage to the tyre or tube).
Before the return of stock, dealers are required to obtain prior authorisation from
3.11 Improperly fitted or used. the Regional Sales & Account Manager or a Customer Services Executive.
3.12 Used or fitted with under sized or over sized tube or flaps (such disclaimers If stock is being returned because of a shipping error, please contact Customer
being subject to the provisions of Clause 4.0). Services on 0800 803 567 for authorisation prior to return of the stock.
Products purchased on ‘Special’ are non-refundable / non-returnable.
4.0 LIMITATION OF REPRESENTATIONS/GUARANTEES ETC
Other than as expressly provided herein subject always to Clause 3.0: RETURNING GOODS FOR WARRANTY
4.1 We make no representation and give no guarantee whatsoever in respect of Tyres returned for manufacturer’s warranty need to be written up on a guard sheet
any tyres or tubes manufactured or sold or supplied by us; and with the appropriate Warranty Return Label stapled to the bead of the tyre, clearly
4.2 All conditions and warranties whatsoever whether statutory or otherwise showing your ALPHA CODE (eg. ATW, CBX).
are hereby excluded in so far as the same may be lawfully excluded by The alpha code is your unique identifier and claims cannot be processed without
agreement between the parties to the contract; and this being attached to the bead of the tyre. Please note the driver may refuse to
4.3 The Company shall not be liable in respect of any claim of any nature for any collect the tyre without this information.
injury, loss or damage to any person or property caused by or arising out of Please notate a short description of the anomaly on the label and crayon the
the use of any tyres or tubes manufactured, sold or supplied by us. appropriate area of the tyre to aid identification.

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