Page 6 - 2015 Interactive Brochure
P. 6
THE PROCARE DIFFERENCE
View Larger Giving Our All on Every Call.
Extensive National Provider Network Listen Here.
in all 50 States including Puerto
Rico.
---------------------------------------
Industry leading proprietary referral
management software creating
highly systemic and protocol driven
referral processing.
---------------------------------------
Live on call Service Representatives
available 24 hours a day, 7 days a
week.
---------------------------------------
100% Bi-Lingual Customer
Associates permitting instant
Spanish interpretation.
---------------------------------------
9 Point Referral Management System
allowing for more follow up and
confirmation calls.
---------------------------------------
Dedicated Provider Relations
Department committed to make
certain network providers comply
with credentialing standards.
---------------------------------------
Internal Provider Ranking Algorithm
based upon service compliance and
feedback.
---------------------------------------
Focused exclusively on Workers’
Compensation Transportation and
Language Services. ProCare does not
engage in other ancillary services.
---------------------------------------
Highest employee retention in
the industry. A strong culture of
ownership and pride in all levels of
service.
---------------------------------------
Largest privately owned
Transportation and Language Service
Company in the industry.