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                                 “Hit Them Where They Ain’t”            231

              leader  behaves  as  a  “benevolent  monopolist”  (the  term  is  Joseph
              Schumpeter’s).
                 A benevolent monopolist cuts his prices before a competitor can
              cut them. And he makes his product obsolete and introduces new
              product before a competitor can do so. There are enough examples
              of this around to prove the validity of the thesis. It is the way in
              which the DuPont Company has acted for many years and in which
              the American Bell Telephone System (AT&T) used to act before it
              was overcome by the inflationary problems of the 1970s. But if the
              leader uses his leadership position to raise prices or to raise profit
              margins  except  by  lowering  his  cost,  he  sets  himself  up  to  be
              knocked  down  by  anyone  who  uses  entrepreneurial  judo  against
              him.
                 Similarly, the leader in a rapidly growing new market or new tech-
              nology who tries to maximize rather than to optimize will soon make
              himself vulnerable to entrepreneurial judo.
                 Finally, entrepreneurial judo works as a strategy when market or
              industry structure changes fast—which is the Familienbank story. As
              Germany became prosperous in the fifties and sixties, ordinary peo-
              ple became customers for financial services beyond the traditional
              savings account or the traditional mortgage. But the German banks
              stuck to their old markets.

                 Entrepreneurial judo is always market-focused and market-driven.
              The starting point may be technology, as it was when Akio Morita
              traveled to the United States from a Japan that had barely emerged
              from the destruction of World War II to acquire a transistor license.
              Morita looked at the market segment which the existing technology
              satisfied the least, simply because of the weight and fragility of vac-
              uum tubes: the market for portables. He then designed the right radio
              for that market, a market of young people with little money but also
              fairly simple demands with respect to range of the instrument and to
              quality of sound, a market, in other words, that the old technology
              simply could not adequately serve.
                 Similarly, the long-distance discounters in the United States who
              saw the opportunity to buy from the Bell Telephone System whole-
              sale and to resell retail, designed a service first for the fairly modest
              number of substantial businesses that were too small to build their
              own longdistance system but large enough to have heavy long-dis-
              tance bills. Only after they had secured a substantial share of that
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