Page 1 - Telecom Reseller FebMar 2015
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SPECIAL CONFERENCE EDITION
FEB/MAR 2015
NETWORKS • IP/IP-PBX • VOIP • SIP • SOFTWARE • SERVICE
03 Dimension Data’s Forecast2015—Expanding TheFutureofthe
BOURQUE
2015 Global
PAGE 1
Contact Center the Uniied Space
Desktop Phone:
Benchmarking
Report
BELYEA
Extinction or
PAGE 1
11 Empirix to Bhe usage of SDN and NFV to improve
Optimize Radio
Evolution?
OURQUE
monitoring, management, and subscriber QoE
BARAK
Access Networks
gains traction
PAGE 5
by Stephane Bourque, CEO Incognito Software Systems (www.incognito.com)
To increase service speed through a multi-
13 Snom and D
faceted network, the need for dynamic and B
GSMK Expand
evices that serve a single purpose are lexible infrastructure is more crucial now than ELYEA
Collaboration
behind us, and uniied technologies ever before. Internet service providers must be PLASMAN
that handle converged services — like
able to rapidly provision all types of services to PAGE 13
by Peter Belyea,
FOSTER
3CX Integrates their subscribers without hurting their CAPEX President of CXtec
20 Internet, voice, video, and data — are growing
PAGE 13
Next Generation budgets, and adopting and deploying sotware at a rapid pace. To keep up with this shit in T
Web deined networking (SDN) is pivotal for making technology, Internet service providers need to he death of the desktop phone is a
Conferencing this happen.
understand best practices for activating devices, topic that has been debated for years
FREE
he versatile nature of SDN helps Internet provisioning services, and managing their among technology professionals, with
COLWELL
service providers optimize their networks by subscribers’ quality of experience (QoE). he PAGE 20
each side of the discussion having valid points.
5G Forum USA allowing real-time adjustments of provisioning 22
need for collaboration throughout the industry Proponents of its disappearance believe that with
Brings Global routes to ind the most eicient paths for
data packets. his not only improves QoE to is well understood, and the methods of achieving it are being fostered by innovators around the an increasingly mobile workforce, the emergence of BYOD, and the communication expectations
RUFFIN
Experts Together subscribers by increasing a network’s speed of
world like GSMA, TM Forum, and Broadband of the millennial generation – the traditional
PAGE 23
to Deine 5G
Forum. With this in mind, here are my forecasts
BOURQUE ontinues on page 5 ››
for expanding the uniied space in 2015:
BELYEA ontinues on page 6 ››
Migrating
to Lync?
At the NOC
At the Branches
On the Desk
In & Server Room
Meet Bob
at Enterprise Connect booth #1129
or at online.audiocodes.com/super-bob
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