Page 4 - Teams Report Q4 2019

4 TeamsREPORT by Telecom Reseller
Nectar Diagnostics Provides Real-Time Support for Microsoft Teams Direct Routing
Nectar expands ability to monitor the health of cloud-based UC platforms
ORLANDO, FL - Nectar Services
Corp., the leader in the development
and deployment of proactive unified communications network monitoring and performance management software for the voice, video and collaboration market, has announced Nectar Diagnostics for Teams Direct Routing, providing IT administrators complete visibility into critical factors that impact the health of the communications network and ultimately end-user experiences. The solution offers advanced support for Microsoft Phone System Direct Routing associated with Microsoft Teams, and is Nectar’s first step in a comprehensive Microsoft Teams support strategy to be expanded in the coming months.
As more organizations move to cloud- based collaboration and telephony platforms, like Microsoft Teams, Nectar helps IT professionals support and troubleshoot common carrier handoff and SIP signaling errors between the carrier and the SBCs they manage, as well as gives service providers confidence that hosted Direct Routing services are functioning and healthy. Nectar Diagnostics not only saves time by allowing IT support to quickly identify the issue,
but it also provides clear evidence of any signaling issues that may contribute to quality or call delivery issues.
Utilizing both API access and optional packet analyzer technology to fill in manufacturer “blind spots,” Nectar Diagnostics creates real-time, complete call troubleshooting records for every session, regardless of platform or client type. Further, it collects actual session metadata relating
to packet loss, jitter, delay, echo, MOS and other key metrics. This advanced collection method differentiates Nectar Diagnostics from other platforms that rely only on synthetic or traceroute data to estimate session health rather than measure actual session health.
“Nectar’s long-standing leadership in this advanced troubleshooting area has enabled powerful and timely data across a variety
of collaboration and call-control platforms. Our support of Microsoft Teams Direct Routing is a natural extension of these capabilities and addresses the critical needs of enterprises and service providers globally as they support cloud initiatives,” said Joe Fuccillo, chief technology officer at Nectar. “Many organizations that have committed to Microsoft’s platforms for collaboration and meetings have been considering adoption of Microsoft Teams, but a lack of visibility into the health of telephony calls has concerned many of our clients. We’re thrilled to announce this capability and our efforts to help enable a shift to the cloud.”
4th Quarter 2019
Aryaka Adds Microsoft Azure Active Directory Integration to Managed SD-WAN Service
MyAryaka Cloud Portal Application Gallery Presence Facilitates SD-WAN and Azure Adoption
SAN MATEO, CA - Aryaka®, the cloud- first WAN company and #1 end-to-end managed SD-WAN provider, has introduced integration with Microsoft Azure Active Directory to enhance the end-user application and authentication experience. As part of this, the MyAryaka cloud portal is now part of the Azure Active Directory Application Gallery. This integration further enhances Aryaka’s cloud-first global managed SD-WAN offering.
“With the evolution of managed SD-WAN from early adopters to the
mainstream, users are looking for the most frictionless experience to access their data and applications in the cloud,” said Armin Rishi, director of technology partnerships at Aryaka. “Our integration with Microsoft Azure Active Directory reaffirms our cloud- first approach to WAN transformation.”
Advantages of integration include single sign-on (SSO) for applications that enhance the end-user experience and simplification of application configuration. Aryaka’s customers can access multiple applications and platforms offered by Aryaka. For example, MyAryaka and the Ticketing Portal can now be accessed using a single set of credentials.
Additionally, Aryaka offers support for customers who use Azure Active Directory to log in to the MyAryaka portal using their Active Directory credentials.
“Aryaka’s support of Microsoft Azure Active Directory will further the adoption of new services and applications across Azure
in conjunction with Aryaka’s managed SD- WAN offering,” said Alex Simons, corporate vice president of program management at Microsoft, Microsoft Corp. “We are pleased to see the work that Aryaka is doing with Azure in support of our customers.”
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