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12 Cloud Questions
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Telecom Reseller 13 Every Company
January/February 2016
Upgrade your Router
January/February 2017
Telecom Reseller 13 Should Ask Itself
Voice QoS, Multi WAN Redundancy, Content Filter & Network Security
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05/02/2016 20:0
How to Work
Call ABP at 972-831-1600 to discuss your application. www.DrayTekUSA.com COLWELL RUFFIN PATTERSON
TELECOM VIEW
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Remotely: 3 Must-
Organizational Design Determines
Nortel Notes Telecom
By Pat Patterson, Director of Services for Avaya
Podcasts Telecom Management Success
The Newsource on UC ● UCaaS ● Collaboration ● Mobility 12 Cloud Questions
Have Technologies
DI by 2019.
d isnpv
s
emand for cloud services continues to
Every Company
VVIEIEW The Latest EDUcasts
surge, driven by corporations interested
in so ware exibility and scalability. But how secure is the cloud? No surprise, analysts
Should Ask Itself
predict security products and cloud-based
security services will be a nearly $9 billion market
began this blog series with a post about
COLWELL
RUFFIN
PATTERSON
COLWELL LAGE
With recent high pro le cyber-attacks at Millennials and why remote working aligns
TELECOM
PAGE 21
companies like Sony and U.S. government
so well with their preferences. ere has
RESELLER .COM Voice Mail Is Dying,
What’s Next?
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agencies, cloud security is in sharp focus.
never been a more tech-savvy generation, and
PAGE 15 Fidelus Technologies and
PAGE 15
Organizational Design Determines
of UC StrategyNaonrdtBeulsNinoestses
(www.yorktel.com)
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PAGE 23
As we said in August, the C-suite likes the as they come to de ne the Next Generation
Technologies, Inc.
cloud’s exible OpEx model (o en deployed as Workplace, enterprises need to invest in the
Podcasts
Telecom Management Success
Development at TYoerlketcelom
D Services for Avaya
a subscription-based cloud service) but may not
Announce a Strategic Partnership
right technologies to drive their productivity,
by Denise Lage, Vice President
By Pat Patterson, Director of
totally grasp the implications of adopting the
w h e t h e r e mw o a r n k d i n f o g r i n c l o t h u e d o s e r c v e i , c a e t s h c o o mn t e i n o u r e a s n t o y
cloud. is can lead to well-founded (and not so other resmurogte,ldorciavteionnb.y corporations interested
well-founded) fears about the security of a cloud In thiisnpsos t,wI’amreg oeixnigbitloitfyoacnuds oscnatlahbreileity. But
solution. As a result, many large companies are mhuoswt-hsaevceurtecihsnthoelocgloieusdt?haNtowsiullrbperiessep, eacnialylysts
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more than 1,000 employees use an average
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of 1,154 cloud-based services, “ranging from companies like Sony and U.S. government
MaUgeSncTie-sH, cAloVudEs#ec1ur–ityUisNinIFsIhEarDp focus. PATTERSON continues on page 21 ››
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LAGEcontinuesonpage 21 ›› of 1,154 cloud-based services, “ranging from
PATTERSON continues on page 21 ›› Is the Office
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MELENDEZ
Obsolete?
the Contact Center:
by Will Melendez,
(www.voice4net.com)
pahyeinPCgI aSetctuerintytSiotand?ards Council has Be Fooled into
established strict guidelines for companies
that accept credit card payments, setting a host of developments into motion for industries
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that utilize contact centers—and consequently, for resellers of contact center solutions. PCI
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by Jason Price, UC &
compliance mandatesCaorneferriegnocrionugsS,tfreaetesgfiosrt anton-
to PCI compliance is staggering. More than 12 t’s no secret that today’s device-driven
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niency being o ered to violators.
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million businesses in the United States accept world is impacting our work environment
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Executive Vice President of
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-based payments, through online, mobile, from top to bottom. Smartphones and
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subject to PCI DSS (Data Security Standards) full-sizesdtaebslkitsohpedcostmripctugteuri,daenlidnessopfohrisctoicmapteadnies
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borethacahtinthge. enterprise level and in SMBs.
Easymeeting referred to digital nomads as
MELENDEZ continues on page 16 ›› people who can “leverage technology to work
PRICEcontinuesonpage 16 ››
05/02/2016 20:02