Page 5 - Telecom Reseller April-May 2017

April/May 2017
GOULD
than a regular phone call.
Along with the bene ts that make the use
of video conferencing more appealing, recent advances have made the technology easier to use as well. For example, the open-source WebRTC project provides internet browsers and mobile devices with Real-Time Communications (RTC) capabilities, making video conferencing more accessible without increasing bandwidth requirements, or requiring the download of extensions or plugins.
Now, anyone with access to the internet
and a webcam can use video conferencing in one form or another, whether for an ad-hoc business meeting, through social media apps or in response to online customer service inquiries. Increasingly, businesses are equipping customer service agents with the ability to communicate with customers via video conferencing, enabling individualized interactions and even product demonstrations.
ON THE HORIZON
With faster and faster internet speeds
becoming more widespread, adoption of video conferencing in the workplace will only increase, particularly among younger workers who are already accustomed to using many forms of multimedia through social media channels.
And as new, even more immersive technologies mature, these employees will be waiting to adopt them. A recent global workplace study found that 66 percent of employees would be willing to use virtual- and augmented-reality products at work, with that number increasing to 77 percent among Millennials.
While video conferencing enables more personable communication than a phone call, emerging virtual reality and 3D technologies will take this interaction to an entirely new
level. Project teams will be able to collaborate
in virtual workspaces – even manipulating 3D objects – no matter where each team member is located in the world. is will deliver an element of true togetherness that traditional video conferencing still lacks to a certain extent.
Another important advance in video conferencing technology is an increasing focus on security, as companies and government entities realize they can be exposed to security breaches. In fact, hackers have demonstrated the ability to hack into a traditional video
Vidyo Leads Telehealth Movement Expanding Across the U.S.
Over 250 Healthcare Systems, Representing more than 2,500 Hospitals, read Vidyo roughout Telemedicine Work ows and Across the Care Continuum
HACKENSACK, NJ - Leading embedded video collaboration platform provider Vidyo has announced the addition of more than
50 major healthcare systems to its rapidly growing customer base during its past scal year. As providers increasingly look for better alternatives to generic video collaboration technology silos, they choose Vidyo, the
proven leader in clinician-friendly, embedded telehealth solutions within their existing clinical work ow investments, including the Electronic Health Records system.
“Clinicians adopt telehealth technology when it becomes transparent to both care providers
conferencing system and take control of equipment, such as recording audio using
the microphone. With advances in security technology and implementation of up-to-
date protocols, the latest video conferencing solutions are o ering increased security; however, this is an important feature to consider when comparing various solutions.
INTO THE CLOUD
As is the case with many modern IT functions, video conferencing has begun migrating into the cloud. Many businesses prefer a cloud solution thinking it will require a smaller infrastructure than an on-premise system and reduce initial investment. Yet, with open standards solutions, existing hardware and infrastructure can be
used, meaning that an on-premise system can be deployed at around the same cost as a cloud solution. Likewise, a quality solution will o er comparable ease of use, accessibility, security, scalability and mobility whether it’s in the cloud or on-premise.
erefore, a more pertinent factor when choosing between a cloud or on-premise solution is how much involvement the company wants to have in the management of the
system. In other words, do they have an IT administrator and related resources to take care of the system in-house? For smaller companies with no such employee, a cloud solution that o ers complete control over data and settings is an ideal solution, leaving their IT solutions provider to take care of anything too technical.
Telecom Reseller 5 continued from page 1
Regardless of which deployment option they choose, businesses can realize considerable return on a video conferencing investment, now that yesterday’s “nice-to-have” technology has become the “must-have” communications tool in today’s workplace.
Selecting A Video Conference Solution
● Is it using the latest technology?
● Does it use the correct protocols for the
best quality?
● Will it work with your current
infrastructure?
● Is the system secure?
● Does the system o er mobile clients/apps? ● Does the licensing cover usage?
● Will the solution provide all of the features
your employees’ need? ■
CS-700
Video Sound Collaboration System
COLLABORATE WITH VISION
Coming this summer, the Yamaha CS-700 video sound collaboration system. An all-in-one huddle room solution that offers best-in-class audio, video, and screen sharing capability. Wall-mounted, its clever design removes the annoying table top clutter found with other systems.
• USB audio and video
• Beamforming microphone array
• Four speaker element sound bar
• Ultra-wide angle 120 degree camera • Content sharing via DisplayLinkTM
• SIP support with audio bridging
• Operability with leading UCaaS providers • Simple remote administration
• Bluetooth® enabled
revolabs.com/huddle
continuesonpage 8 ››