Page 10 - Telecom Reseller JanFeb 2015

M10arch/AprilT2e0l1e4com Reseller 10 Telecom Reseller January/February 2015
NTS DIRECT
Vodia PBX now offering Freshbooks

integrated billing for service providers
AVAYA

ConsumerizationofITcontinuestocausedigital
VodiaNetworks,oneof theleadig providers of mayincludeanyixedhrge pr user,Affiliate Program
disruption as new technologies enter the market
IPPBX and Contact center sotware, announced conferencing, automatic call distribution or
today the much anticipated integrated billing
billable call charges per minute. Aggregated
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CSO,CIOExecutiveCouncil, ITworld,
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thpast year,andthepportunitytonno-
popularcloud basdaccountingsotware,andCFOworldadCITEworld—relases the
FreshbooksAPI.Freshbooksthenauomaticallyvatecontueswithtintrductionof new
GROW AND PROFIT automaticallyinvoicetheir clients basedonindings from the 2014 Consumerization
genratesinvoices for thecusomersbaseddevices and services,” said Matthew Yorke,
usage. his functionality will further allow
of IT in the Enterprise (CITE) research,
on the information received and emails the
service providers to track invoices and receive
CEO, IDG Enterprise. “Organizations are
generated invoices to the customers. Customers
highlighting the impact CITE adoption has
payments from their customers more eiciently
working to mitigate risk and build secu-
can easily pay the invoices online via PayPal,
IN THE
on the enterprise; integration of cloud, apps
through an online payment system.
rity that enables employees and the busi-
credit card or ACH. Automatic reminders
and mobile device management; and the
Freshbooks is one of the simplest and most
nesses to use CITE technology to move
further help keep track of outstanding invoices.
next wave of consumer technologies IT
intuitive cloud accounting sotware available
the business into the digital era and create
Service providers can also set up recurring
IP TELEPHONY decision-makers need to consider.
today that provides easy creation, management improved employee productivity and cus-
billing proiles for customers in the Freshbooks
and mailing of invoices. To make collections
CITE Adoption Results in New
tomer satisfaction.”
web portal.
simpler, Freshbooks relies on electronic invoices
CITE: More than Just Smartphones
Policies and IT Purchases
“he move to introduce an integrated billing
MARKET
and Tablets
which are delivered directly to the customer’s
component was primarily driven by our client
The proliferation of personal devices
inbox, though the option for paper based
base. Our service provider customers have
being used for work purposes has required
LinkedIn, Skype and other consumer
invoices is also available.
shown a lot of interest in the past years for a
the majority of organizations (82%) to
or individual services are the cloud-based
FreshBooks can further send regular
billing component for our PBX sotware that
make changes, from creating policies on
services most used by employees (90%)
cfoulllodwbedebpyloyielde wsihtharainsgtanadnadrdcaoclcloaubnotriantgion rheomwindceorrsptordaetleinqduaetnat acacnounbtes. Cshliaernetds and
stotowlsar(e7. 9%) (click to Tweet). However, cinanvelostgiinganidnchmecokbtihle stdaetuvsicoef thmeiarnoawgnement
ma“Wnyithclmouodre-bthasaendivtoeomlsillaionndpseorpvliecaelsrecaodmye p(MayDmMen)tssaonldutpioaynsw,ithoapnuyrcohftahseinmgasjoercureile
uwsitnhg aFnresehabsoeookfs’ upsaepetrhleasts rbeislluinltgsaind esmtillploy- eesadoptingsolutionswithor without csrheadriitncgardsser(vDiicsecos.veIrT, Viesxa,eMcuatsitveerCs aardnd their
departmentsareleadingthechargefor
growing, itwas thenauralaccountingsotwareapproval from their IT department.
AmericanExpress), PayPal or ACH.Recurringintegrating consumer devices into the orga-
payments can also easily be managed through
of choice for integration with our PBX. We are
nization. To support a culture of employees
MDM use is more prevalent at enterprise
automatic payment programs available for
certain that with this new functionality service
working in the ofice and at home, over
organizations (1,000+ employees) and it is
even faster payments from clients. For invoice
providers will be able to invoice and track
the next two years more organizations will
used on both company issued and employee
customization, service providers can easily add
payments from their customer easier than ever
support employee owned smart phones and
owned mobile devices. While MDM offers
their business logo and personal information to
before and create an ecosystem which makes
tablets and 83% of organizations will invest
a level of control not previously available,
the invoice template.
collection and payment of telephony invoices
in mobile technologies. The approval of
there still is uncertainty if MDM solutions
he new Vodia PBX billing functionality
easier for all parties involved.” says Ahmar
consumer devices in the workplace is well
can mitigate risk. Enterprise organizations
enables service providers to associate a
Ghafar, VP Sales and Marketing at Vodia
received by employees; CITE will have a
and SMB organizations (< 1,000 employ-
Freshbooks account with each customer domain
Networks. ■
ees) face different challenges with MDM
positive impact on user satisfaction (69%),
For further details please contact sales@
on the PBX and conigure usage charges for
implementation. Enterprise organizations
and user productivity (66%) over the next
vodia.com
each client directly on the PBX. Usage charges
12-18 months (check out the CITE info-
See CONSUMERIZATION, page 27

OUTLOOK

Continuied from page 14
and risk-taking tend to fall. Investors are March 2014 MCI Survey
said to be conident when the news about Comments from Industry Executive
the future is good and stock prices are ris- Leadership:
ing.
Who participates in the MCI-EFI?
Bank, Small Ticket
The respondents are comprised of a “We continue to see strong growth in
wide cross section of industry executives, both applications and origination volume.
including large-ticket, middle-market and We are optimistic that this trend will con- tinue as we close out the irst quarter. In
small-ticket banks, independents and cap- addition, portfolio performance in terms of
tive equipment inance companies. The delinquencies remains very low.” David
MCI-EFI uses the same pool of 50 organi- Schaefer, CEO, Mintaka Financial, LLC
zation leaders to respond monthly to ensure Independent, Middle Ticket
the survey’s integrity. Since the same orga- “New business volume targets in our
nizations provide the data from month to month, the results constitute a consistent truck transportation business continue to be
barometer of the industry’s conidence.
met or exceeded by our over 2,300 dealers
nationwide in the U.S., suggesting contin-
How is the MCI-EFI designed?
The survey consists of seven questions ued strength in the economy.” William
and an area for comments, asking the Besgen, President & COO, Hitachi Capital
respondents’ opinions about the following: America Corp.
• Current business conditions
Bank, Middle Ticket
• Expected product demand over the next
“The overall economy is fair; however,
four months
I do see an increase in capital expendi-
• Access to capital over the next four
tures in 2014. The capital expenditures
months
will be made to reduce labor cost and/or
• Future employment conditions
replace outdated or worn out equipment.”
• Evaluation of the current U.S. economy Elaine Temple, President, Bancorpsouth
• U.S. economic conditions over the next
Equipment Finance
six months
• Business development spending expecta-
Why an MCI-EFI?
tions
Conidence in the U.S. economy and the
• Open-ended question for comment capital markets is a critical driver to the
• How may I access the MCI-EFI? %
equipment inance industry. Throughout history, when conidence increases, con-
sumers and businesses are more apt to
Survey results are posted on the Foundation website, acquire more consumer goods, equipment
http://www.leasefoundation.org/IndRsrcs/MCI/
and durables, and invest at prevailing pric-
es. When conidence decreases, spending

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