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voice analytics solutions can monitor the stress levels and emotions of an autistic employee by deducing their mood. is is done by analysing the speed of speech, tone of voice, vocabulary and more, in phone communications.
With the advances in voice analytics and intelligence solutions, the content of calls are becoming an increasingly valuable business asset. Now solutions can analyse not just what was said but how it was said. When combined with UC solutions, the emotions of autistic employees can be potentially monitored by an AI and the analysis can be saved and shared with employers, all through a single business communication solution. Autistic employees
With the advances in voice analytics and intelligence solutions, the content of calls are becoming an increasingly valuable business asset
would be able to work from home, or in any environment they are comfortable in, and still take part in conferences and meetings via VoIP calls. Analysis of their emotions could be conducted during the conferences, and if at any point analysis indicates that the employee is becoming stressed, the employer can be noti ed and deal with the situation accordingly.
Dubber’s Sentiment is an innovative voice intelligence solution that is able to analyse mood through a long list of metrics. Sentiment operates like a Shazam for human emotions, and could therefore be used to aid employers with managing autism, by monitoring emotional responses it will hypothetically
be able to ensure that the employees are happy and comfortable in their business communications at all times. is intelligent analysis would be o ered as part of a UC and call recording package, streamlining business communications, Big Voice and call recording into one single solution, ultimately opening up a myriad of applications and bene ts
for employers. Dubber’s Sentiment could potentially assist individuals with autism in nding and striving in their employment, which increases their quality of life and ensures they are given similar opportunities to everyone else. ●
Epygi Launches New QX IP PBXs – New Offers New Possibilities
Winter Park, FL – Epygi Technologies,
a worldwide provider of Integrated Communications Solutions, has unveiled two new additions to its line of products. The new additions are QX IP PBXs, offered at a great value, both modular and feature-rich, completely rack-mountable with the purchase of a Rack Mount Kit.
The new QX20 IP PBX, is engineered to service small offices and comes with 12 users and 6 concurrent calls and can grow to more. It comes at a very reasonable price. For only $385.00 MSRP, you can get a
February/March 2017
fully functional, modular and feature-rich IP PBX. The new QX500 IP PBX is designed for mid-size offices of up to 500 users and supports up to 80 concurrent calls. Both IP PBXs include SIP trunking in order to directly connect to an ITSP and support numerous advanced features such as Audio Conferencing, Video Conferencing, DCC and Call Recording.
These two new additions provide an IDEAL portfolio of IP PBX appliances. Starting with the new QX20 and wrapping-up with the QX2000, our enterprise IP PBX, Epygi has a solution
for almost every communications need. The QX20 is great for very small offices and the QX500 fills the gap for offices with more than two hundred employees. With the award winning QX50, QX200 and our QX line of gateways you have it all under one vendor.
More at http://www.epygi.com/. ●
Toshiba Powers Small Business With New IPedge ES Phone System
Delivers Enterprise-class Features, Business Continuity and Networking, Simply and A ordably
IRVINE, CA - Toshiba America Information Systems, Inc., Telecommunication Systems Division,
has launched its new IPedge® ES Server,
the newest member of Toshiba’s award- winning family of IPedge VoIP business communications systems. Designed for smaller businesses with up to 24 employees, the IPedge ES compact, single-server solution is a ordably priced at up to 50 percent less than Toshiba’s IPedge EP system, the next up in size. It is now available from Authorized Toshiba Dealers.
“ e IPedge ES was designed in
direct response to customer and dealer demand for an a ordable smaller system that delivers powerful business phone system features,” said Brian Metherell,
vice president and general manager for Toshiba America Information Systems, Inc., Telecommunication Systems Division.
“With the IPedge ES, small businesses will appreciate the lower point of entry while gaining the bene ts of business continuity and networking along with easily transferrable licenses for future growth and migration to another IPedge platform.”
IPedge ES so ware runs on a small server powered by an Intel® dual core processor. Out of the box, IPedge ES comes standard with four trunks and eight telephones, with expansion up to 12 trunks and 24 telephones. e versatile IPedge supports a variety of endpoint options, including Toshiba desktop phones, SIP-based stations and smartphones running Toshiba’s UCedge® Essentials mobile client application. e IPedge ES has a three-year hardware warranty and includes Toshiba’s So ware Support and Upgrade Service (SUS). A ve-year warranty is optional.
Communications Right out of the Box
With Single-server Simplicity Focused on the core call processing
features of Toshiba’s larger IPedge systems — IPedge EP, EC and EM — the IPedge ES delivers key communications in an easy- to-manage, cost-e ective IP-based server. Features include:
Complete Call Control — A full range of basic and advanced call processing including Caller ID, hold, transfer, pick-up, speed dial, conference and hundreds of other features;
Uni ed Messaging — Standard voice mail and auto attendant features, voice mail access from an email inbox, message noti cations, so key navigation of mailbox menus and the Follow Me feature for exible call control;
Mobility and Uni ed Communications —UCedge Essentials client so ware
for smartphones, tablets or desktop call management, access to corporate contacts, call history, visual voice and fax mail, greeting and routing management, and more;
Multi-node Networking — IPedge Net technology to interconnect with multiple Toshiba systems, such as branch o ces or stores, expanding capacity as needed or to unify geographically dispersed locations into a single system;
Survivability —
Automaticstation registration to
a backup IPedge virtual EP/EC/
EM survivability server if the IPedge ES server goes down or if the network link between the IPedge ES server and the IPT is disconnected;
Centralized Administration — Enterprise Manager for Web-based personal user, single system and enterprise-wide administration of all applications; and
Investment Protection — Transferrable licenses to larger IPedge EP, EC and EM systems, protecting your investment.
For more information, visit www.Telecom. Toshiba.com and www.toshiba.co.jp/index. htm. ●
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