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February/March 2018
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New PGi Report Reveals the Smartphone as the Go-To Device for Unied Communications & Collaboration Services
Panasonic takes on... continued from page 1
engaged,” said Oliver Bodden, product manager
of uni ed communications at Panasonic System Communications Company of North America. “With the launch of our hospitality solutions, Panasonic is o ering an array of cutting-edge uni ed communications solutions that enable a better user experience for industry professionals and guests. We’re proud to o er uni ed communications solutions that can help hotels
and other facilities increase guest satisfaction and provide better service while improving employee productivity.” “MTS is pleased to partner with Panasonic North America to provide innovative solutions to the hospitality industry,” said Harel Nahar, director of strategic accounts at MTS. “With MTS’s PMSi and Call Accounting Solutions we seamlessly integrate with Panasonic’s Hospitality Solutions. is provides enhanced communications between third party systems, which in turn delivers an exceptional guest experience and increases owner/operator e ciencies.”
KEY SOLUTIONS:
● KX-NS700 Compact Hybrid Communications Platform supports legacy digital infrastructures and provides a seamless migration path for businesses transitioning to IP with a exible, cost- e ective solution capable of scaling to meet the needs of today’s increasingly mobile and evolving business environment.
● KX-NS1000 Large-Capacity IP Communications Platform enables organizations to unify and integrate a wide range of devices onto a single network through centralized, multi-site or web- based programming. e platform supports communication for up to 1,000 users and 16 branch locations.
● DECT Wireless Handsets replace expensive, legacy walkie-talkie systems and o er an
ideal mobility solution for hotels and lodging operations professionals looking to be reached anywhere on the property.
● Media Relay Gateway lets employees turn
their smartphones into extensions of their desktop phones using an app, allowing them the exibility to be reached simply by dialing their extension. PMSi powered by MTS allows Panasonic KX-NS700 and KX-NS1000 to sync with industry leading Property Management So ware. is integration ensures improvement of sta productivity, savings on energy costs and enhances guest experience.
For more information about Panasonic’s solutions for the hospitality industry, please visit: info.panasonic.com/uc-hospitality.
More at https://na.panasonic.com/us/ and www. mtsint.com. ■
Findings Reveal a 70 percent Decline in Users Accessing Meetings via Desk Phones in Past Five Years
ATLANTA, GA - PGi, the world’s largest dedicated provider of collaboration solutions, has published the results of research undertaken with Mobile World Live, which highlights that nearly half (44 percent) of mobile industry respondents rank the smartphone as their chosen device for uni ed communication and collaboration (UC&C) services in the next few years. Mobile World Live is the media arm of the GSMA.
is projected mobile growth contrasts with a decline of 70 percent in the past ve years of desk phone usage for conference calls. In the past twelve months, 55 percent also stated that their desk phone usage for conference calls
had declined. A er the smartphone, the other go-to-devices for UC&C services were the PC/ laptop (43 percent), desk phone (9 percent) and tablet (four percent).
e PGi global report, entitled, “ e Future of UC&C on Mobile,” showed that HD audio with background noise suppression is ranked as the most likely feature (43 percent) to encourage greater smartphone usage, followed by ease of access (25 percent), enhanced battery life (16 percent) and improved data plan usage (12 percent). e top network developments to drive future UC&C on mobile include improved network coverage (33 percent), enhanced call quality (29 percent), faster download speeds (13 percent) and enabling 5G (13 percent).
e ndings also showed that mobile network operators (MNOs) or mobile virtual network operators (MVNOs) are most expected to drive the use of UC&C services on smartphones over the next ve years (38 percent). is contrasts with 37 percent of respondents that consider Over-the-Top (OTT) application providers to be well positioned in this sector. e MNO lead could be due to their role in improving network coverage, enhancing call quality and their established UC&C expertise.
Frank Paterno, vice president, global carriers, PGi, said: “ is global survey of mobile industry professionals shows that collaboration fuels enterprise success and that the smartphone is now the go-to device for UC&C services.
At PGi, we have seen the number of mobile devices connecting to our agship collaboration product, GlobalMeet®, signi cantly increase year over year. In fact, we’re estimating that over 50 percent of endpoints on our audio or web conferences will be from a smartphone by 2020. is survey and our own user data continues to prove that mobility is a standard professional tool that enables better productivity, more exibility and powers global, digital workers to get more done from anywhere at any time.”
e bring-your-own-device (BYOD) trend within the enterprise means that employees have access to a smartphone both at work and home, making it the obvious choice for communications.Smartphone adoption has grown exponentially, and further strong growth is expected. According to the GSMA
Intelligence report, e Mobile Economy 2017, global smartphone connections are expected to rise by 1.9 billion from the end of 2016 to 5.7 billion by 2020.
Survey Background on “ e Future of UC&C on Mobile:
e global report surveyed 333 mobile industry leaders on uni ed communication and collaboration(UC&C) with a focus on mobile usage. e largest segment of respondents included device and network equipment vendors (26 percent), followed by mobile operators (24 percent) and then MVNOs, xed operators, business service resellers, so ware developers and mobile specialists (50 percent). e report provides insight into how operators and manufacturers around the world rate their UC&C experiences on a mobile device, and what impact current and emerging technologies will have on the future use of smartphones for UC&C services in the mobile enterprise. e reportalso explored the expectations that mobile devices and features, such as high-de nition (HD) audio (or HD voice) play in improving the quality and usability of these services in the future. Additionally, the survey investigated attitudes towards the use of over-the-top (OTT) applications for UC&C. e survey ran during Q42017.
“ e Future of UC&C on Mobile” Infographic is available on request. Also, check out the full report https://www.pgi.com/resources/white- papers/future-of-enterprise-is-mobile/
To learn more, visit us at pgi.com. ■
Grandstream Announces New 8-Port ATA with Gigabit NAT Router
e HT818 o ers a powerful, sleek and compact device with 8 FXS ports and integrated Gigabit NAT router. BOSTON, MA - Grandstream Networks, Inc., connecting the world since 2002 with award-winning SIP uni ed communication solutions, has announced the addition of a new 8-port Analog Telephone Adapter (ATA).
e HT818 expands the award-winning HT series of ATAs and allows users to integrate up to 8 analog phones or fax machines with any VoIP network using the product’s 8 FXS ports. e device includes dual Gigabit network ports with an integrated NAT router and advanced QoS support to ensure stable, real-time performance of latency-sensitive VoIP services. Like other HT800 series models, the HT818 features color-coded ports and LED status
indictaors to make the device easy to use. e HT818 comes equipped in an award-
winning design with market leading VoIP functionalities, advanced security protection and auto provisioning capabilities. Key features of this 8-port ATA include:
● Support for up to 2 SIP pro les and advanced
telephony functions including 3-way conferencing, T.38 fax-over-IP, wide range of caller ID formats and more
● Strong security protection including unique security certi cate per unit
● Dual Gigabit network ports with integrated NAT router with up to 100Mbps routing speed
● Automated and secure provisioning options using TR069 and XML con g les
● Exceptional voice quality with support for
wideband HD codec such as Opus, G.722 and all the popular narrow band voice codec such as G.711, G.729, G.723, G.726, iLBC, etc.
● Redundant SIP server failover and dual rmware image for enhanced reliability
Product Resources
Click here to visit the product page for the HT818 which includes product datasheets and links to technical resources, guides and rmware.
Price and Availability
e HT818 is generally available for purchase now through Grandstream’s worldwide distribution channels at a list price of $199USD.
More at www.grandstream.com. ■