Page 23 - Telecom Reseller April-May 2014

April/May 2014
Telecom Reseller 23 March/April 2014
Telecom Reseller
27

BYRD
with an estimated upgrade cost of 40% to 60% of
100 Employees
$11,538.46 per year
AUDIN
continued from page 20
continued from page 22
the purchase price. Assuming two upgrades over
r
the life of the PBX, we can look at two sample
uffiN
Total Cost of Ownership (including
companies (22 employees and 100 employees),
Tier Configurations
need. When similar updates are needed in a
Obsolescence Cost and Maintenance)
and estimate the cost of obsolescence as follows: premise-based implementation, it requires an
22 Employees $49,880.75
An Uptime Institute white paper defines the
Nortelnotesspecial cable made like one. In this case,
the pairs swapped. As an example, you can
Ait to work?
upfront investment, alngwith aincrease in
The Nortel T1 crossover cable is just
though, you will use a T1 crossover cable use the white/blue pair for pins 1 & 2, the
100 Employees $215,192.30
criteria and configurations for each of the Tier I
that you can purchase, or you can make
annual maintenance fees. Phone Wire estimates
Cost of Buying an IP PBX
through IV structures. None of the descriptions
By Phil Ruffin
a standard T1 crossover cable, not to
white/orange pair for pins 4 & 5, split the
Qthat an IP PBX with enhanced UC features will 22 Employees $19,800.00
Going forward, we can now see that the Total
provide Mean Time Between Failures (MTBF)
be confused with an Ethernet crossover
one yourself. While an Ethernet crossover
white/green pair for pins 3 & 6, and use the
I’m connecting my Nortel system to another
require an upfront investment of $500 to $900
cable. You will use an adapter to convert cable swaps pins 1 & 2 with pins 3 & 6, a
white/brown pair for pins 7 & 8. Then you
100 Employees $90,000.00
Cost of Ownership is more than doubled due to
and Mean Time to Repair (MTTR) numbers,
system using T1 connections, but I’m told I
the D-connector from the T1 card to an
per employee (with smaller businesses paying
obsolescence. These additional costs, of course,
only how well the configuration is designed. This
need to use a crossover cable. Is this a special Nortel
Obsolescence Cost
T1 crossover cable swaps pins 1 & 2 with
would have the white/blue pair at the other
the higher amount). The life expectancy of an IP
can be completely avoided by selecting a Hosted
means that while a Tier IV configuration is more
cable or can I just order a crossover cable and expect
Ethernet-like jack. The connecting cable is
pins 4 & 5. For best results, you should
end on pins 4 & 5, and the white/orange
PBX is 6.5 years, according to Network World,
22 Employees $3,046.15 per year
UC solution such as ANPI VIP.
reliable than a Tier I configuration, there are no
usually a standard Ethernet patch cord or
use a twisted pair in the cable for each of
pair on pins 1 & 2. The other wires would
remain the same.
metrics to compare just how much better.
QTier I is the most basic and least reliable data
center infrastructure. It consists of a non-
Is there a good way to keep track of the num-
redundant computer/server configuration served
bers that aren’t in use in the PBX? Some num-
by a single non-redundant network.
bers are available for use and others need to be
Tier II has redundant-capacity computer/
reserved for a while after someone leaves. I’d like
ervers but is still restricted to a single non-
to know how to show in the PBX whether I can use
s
them or not.
redundant network. It is designed to be more A
reliable than a Tier I configuration, but is still
That’s a really good idea. I think every-
susceptible to disruption stemming from both
one would benefit from having several
pools of numbers reserved—perhaps avail-
planned and unplanned events.
able DID numbers, hold until a certain date,
Tier III configurations are the most commonly
and non-DID numbers. It’s too bad Nortel
mentioned, as a majority of data centers
didn’t think of that. You can use third-party
achieve this certification. Tier III consists of
software, of course, that manages the num-
Vodia® mini PBX – Size does matter
redundant equipment with more than one
Vodia® mini PBX
bers well, but other than assigning phantom
network serving the equipment. Because of its
TNs for each of the numbers and labeling
redundant design, maintenance can more easily
Vodia® mini IP-PBX is ideally suited for SMBs and Home offices
Vodia® mini PBX – Size does matter
them, I don’t see anything.
be performed without disruption or downtime,
Vodia® mini PBX
requiring a full-featured IP-PBX phone system with an ultra compact Just to review, you can list all the avail-
as the secondary network serves as a backup to
form factor. By bringing the powerful Vodia® PBX software to a
able numbers in a range in overlay 22
keep operations running while updates are being
Vodia® mini IP-PBX is ideally suited for SMBs and Home offices
using PRT LUDN (List Unused Directory
rolled out on the primary network.
compact low-power appliance, Vodia® mini delivers A-Grade
Numbers). Keep in mind that the list of
Tier IV configurations are designed to be
fault tolerant and are thus the most expensive to
requiring a full-featured IP-PBX phone system with an ultra compact
business telephony features such as Auto receptionist, Automatic
numbers it prints will not be limited to
implement. They have multiple, independent,
caflol drmistfraibcutotrio. nB,yVbirdienogi,nSgMthSenpootiwficearftuiolnVsoadniad®mPoBbXisliotyft,weanrseurtionga a
the number of digits in your dial plan. For
physically isolated equipment connected by
higchoemrpparcotdlouwct-ipviotywfeorraypopulirabnucesi,nVeosdsian®dmainsigdneilfiivcearnstAr-eGdruacdteion in
instance, you may see a list of numbers that
multiple networks all working simultaneously.
the overall TCO. Further value-add features such as Fax-to-email,
business telephony features such as Auto receptionist, Automatic
include 44302, 4431, 444, and 45 all avail-
Even though Tier III data centers are designed
Click-to-call, Address book synchronization, Call recording, CRM
call distribution, Video, SMS notifications and mobility, ensuring a
able. If you are using a 5-digit dial plan,
that means you have the number 44302, all
www.vodia.com/mini
to be more reliable than Tier II in theory, a
integration and Microsoft® Lync presence, allow the Vodia® mini to
higher productivity for your business and a significant reduction in
ten numbers beginning with 4431, all 100
redundant Tier III configuration of unreliable
provide SMBs with functionality that has so far been only available
numbers beginning with 444, and all 1,000
components may produce a lower MTBF (i.e.,
the overall TCO. Further value-add features such as Fax-to-email,
on larger UC solutions.
numbers that begin with 45. It’s useful
more frequent failures) than a Tier II with highly
information, but it still has to be translated
Click-to-call, Address book synchronization, Call recording, CRM
reliable components.
www.vodia.com/mini
integration and Microsoft® Lync presence, allow the Vodia® mini to
some before it’s useful.
 Full featured IP PBX
The Vodia® mini PBX supports up to 20 IP phones with a capacity of
provide SMBs with functionality that has so far been only available
I’ve been taking courses in Cisco Unified
 Easy to set up
WCahlloMRanteagsetrh,eaCndonthfiagtuwratsioonse? thing it
up to 20 concurrent channels. The SIP standard compliance of the
on larger UC solutions.
 Low power consumption
Vodia® mini allows it to support a large range of compatible IP ThdoesUpvteimryewInesltlit.uBteyemcrpelaotyisnpgersseovnenreall special
 Compact design
devices and services including Video equipment, SIP trunks and PSTN
aCuathlloinrigzedSteoaprecrhforSmpathcesra,tiyngouanaclaysnis.rTheserve
 Full featured IP PBX
 No monthly contracts
The Vodia® mini PBX supports up to 20 IP phones with a capacity of
gateways. The automatic plug and play support for a wide range of IP
rdaitriencgtofrya cnounmfigbuerartsiofnoris alimviaterdiebty tohef wspeaekceisatl
 Easy to set up
 Failover or primary PBX
ingtheCallingSearchSpacesandputting
up to 20 concurrent channels. The SIP standard compliance of the
phones further enables Vodia® mini to provide seamless integration pourtpionseosf.thTehteorpeoliosgythoer esuxbtrsaystwemorikn othfact reat-
 Low power consumption configuration.For example,adtacenter within Vaomdiual®titmuidnei aolflodwespliot ytomseunptpsocretnarlaiorgs.e range of compatible IP
llthnumbrsinsidethem,buteventhat
Compact design
devices and services including Video equipment, SIP trunks and PSTN
aserverthatmeetsTierIVrequirementsbutisisprtyeasyifyouenterthenumbersas
 Deploy the Vodia® mini as the primary PBX, for expanding a larger
gateways. The automatic plug and play support for a wide range of IP
connected toanetworkthatcanonlydeliverTiera range. After that, the lists are pretty easy
II design will be rated as a Tier II facility.
 No monthly contracts
PBX, or as a failover device in the case of a power failure.
to manage.
When you subscribe to any cloud service, it
is likely that the service provider will mention
 Failover or primary PBX
phones further enables Vodia® mini to provide seamless integration
If anyone else has a method that works
in a multitude of deployment scenarios.
well, please chime in and join the discus-
their Tier design level. DO NOT accept any such
o
sion. Besides the email address or comment statement at face value unless the provider can
Deploy the Vodia® mini as the primary PBX, for expanding a larger box alongside this article, you can tweet
r
produce documentation that they have satisfied
PBX, or as a failover device in the case of a power failure.
me @PhilRuf. Use #NortelNotes with your
the Uptime Institute’s certification criteria with
e
heir design. The Tier I through IV terms have tweet.
t
Qbeen Iutsseedemtosoloikfteeanllatshae gceonmepralnsiest Iofdestaaltwemithenatrse
o
y somgeettpinrogvrideorfstwhehior Nhoarvtele(ffneocwtivAevlayycae)rstyifistedms b
i
617-399-8147
tahnedmmseolviensg. ThtoeIPen-bdarsesdusltysistetmhast. yWohuamt asysfitenmd do
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you recommend for companies who have been using that the sustainability of the cloud service you use
n
N
Aortel for years?
is less reliable than advertised.
www.vodia.com | sales@vodia.com
e
f
I don’t think I should use this column
for expressing such opinions. I can say
that I’m currently taking Cisco classes to
o
617-399-8147
i
learn the system for my own benefit and
r
SUBSCRIPTIONS
the benefit of my company. That said, I’m
not sure I conuld properly justify any system Or change address, unsubscribe
m
www.vodia.com | sales@vodia.com
Call: 800 667-8965 • Fax 360 260-9726
recommenWdaetbi:ownwsw.oavaeyraexatnrao.tchoemr. It boils f
Vodia Networks Tel: (617) 399-8147 | Email: sales@vodia.com l: publisher@usernews.com
down to what a company needs and how
Emai
400 TradeCenter | Suite 5900 | Woburn, MA 01801 | USA
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a particular phone system addresses those
t
ADVERTISING
neeCdasl.l: 3O6f0 2c6o0u-9rs7e0,8 •NTorltl eFlresey: s8t0e0m66s7-a8r9e65still r
Vodia is a registered trademark of Vodia Networks, Inc. All other trademarks are the property of their respective owners. supported by FAaxv: a36y0a,26a0n-9d72s6hould be fine
i
© 2014 Vodia Networks Inc. All rights reserved.
Web: www.telecomreseller.com/avayaextra
for several years. Changing to any other
mo
See RUFFIN, page 25
an
Vodia Networks Tel: (617) 399-8147 | Email: sales@vodia.com
400 TradeCenter | Suite 5900 | Woburn, MA 01801 | USA
Best Value IP PBX Solution
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