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Integrating Team Collaboration, New Possibilities
GUSTAVSEN
01Integrating Team Collaboration,
New Possibilities
15 Telecom Environment &
Business Impact: 6 Evaluation Points
GUSTAVSEN
COLWELL
The Newsource on ● UC ● UCaaS ● Collaboration ● Mobility
03 PA-15: Paging Made Easy – Viking Electronics
06 GL Announces TDM, Optical and Packet Integrated
Class Communications Experience to Businesses Worldwide
09
Broadsoft To Power Sprint Enterprise Smart Uc Solution
07
Platform for Test and Measurement
Yealink Partners with RingCentral to Deliver World-
Enghouse Interactive’s CCSP Platform Helps GCI Deliver Omni-channel Contact Center Capability in the Cloud
New Hardware Platform from Martello Subsidiary Elfiq Networks Brings Flexible
and Affordable SD-WAN as a Service to Managed Service Providers
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by Sandra M. Gustavsen, Analyst, G Business Systems
Team collaboration is gaining traction.
This application category – also referred
to as “virtual workspaces,” “persistent workspaces,” “virtual rooms,” “workstream messaging” and “team messaging” – has emerged in the business environment as an effective way to communicate, collaborate and manage projects. Users simply log into a virtual “room” or space where they can easily share together in real-time with others on the team, accessing multiple technologies such as messaging, audio, video, multi-party meetings and content sharing within a single user interface. This concept of centralizing a particular project’s related conversations, interactions and documentation can really make
a difference in the successful management and completion of a project.
In a recent survey of 500 IT and business professionals across 12 countries, research firm Nemertes found that adoption continues to increase, with 80% of the participants in the study using, evaluating or planning to use a team collaboration application. Document Sharing and having a central repository for finding project-related documents emerged as the “most important” function within a team space.
Perhaps even more telling is reported growth
in terms of actual usage. Microsoft says its chat- based workspace Teams, just one year old, is now in use at 200,000 organizations, up from 125,000 organizations in September. Today, 50,000+ paying companies use Slack’s teamwork app (Slack also has a freemium service); the company reported
six million daily active users and more than two million paying users as of last September 2017,
up from five million daily users and 1.5 million paid users just nine months before that. Facebook reports more than 30,000 organizations are using its Workplace enterprise team collaboration tool, doubling the usage over a six-month period.
INTEGRATIONS EMERGE
Team collaboration capabilities were integral
to many of the new solutions highlighted at the recent Enterprise Connect in Orlando, FL. This fast-emerging category continues to evolve in
the form of stand-alone tools for teamwork, but we’re also beginning to see the integration of team capabilities into other business communications applications. More below on new integrations
SANDRAM.GUSTAVSEN continuesonpage 5 ››
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