Page 15 - April May 2018

March/April 2018
Telecom Reseller 15 Telecom Environment & Business
Ask the Telecom Pro - May 2018
Q: Does HIPAA compliance equate to GDPR compliance?
A: While both regulations address data privacy requirements, they are not identical. GDPR has a provision granting individuals the right to be forgotten. This means that individuals control whether a business retains any personal information. Additionally, GDPR requires notification of any breach within 72 hours. These are
just two notable differences between HIPAA and GDPR. Visit www.eugdpr. org for additional information and resources.
Q: What is the status of NG9-1-1 implementation in the US?
A: NG9-1-1 is the next generation standard supporting digital IP- based 9-1-1 services. As of early 2018, Indiana, Iowa, Maine and Vermont
have implemented NG9-1-1 at the state level. The remaining states
and the District of Columbia are at various stages of preparation or implementation. Visit www.nena.org for additional information on NG9-1-1.
DImpact: 6 Evaluation Points
oes your telecom environment COLWELL customers. Customer engagement can be positively impact business results? Is simplified, targeted, streamlined and improved, the impact measurable and replicable? which can also serve as a differentiator elevating
These are questions that every technology and by Timothy C. Colwell, SVP competitive advantage. Customer experience business leader wants to validate and affirm. Efficiency First® Adoption – and competitive advantage can extend to goals
The challenge, though, is discerning how business impact will be evaluated.
Every organization has top level goals and objectives that guide actions and drive results. To that end, goals are logical evaluation points that organizations can use to evaluate the degree of business impact the fixed and mobile telecom environment has on business results. Organizational goals typically focus on one or
Nextivity Extends its Channel Network with Alliance as its Newest Master Distributor for the North American Market
...continued from page 13
in the middleprise market,” says Werner Sievers, CEO of Nextivity. “To continue this momentum, expand our distribution, and capture an even greater share of the market, we are partnering with Alliance – a top wireless distributor in Canada with a rapidly growing US network of resellers and integrators.”
Alliance customers in Canada include leading wireless carriers that are looking for innovative ways to improve in-building wireless coverage.
In the US, Alliance works with hundreds of integrators and resellers in the in-building wireless market. As a Nextivity master distributor, Alliance
AOTMP (www.aotmp.com)
addressing market share by expanding reach and relevance. Technology can also be used
to automate business functions, which can reduce expense and contribute to profit margin. Additionally, increased customer engagement leads to increase revenue opportunities. As such, these six areas can be used to diagnose and evaluate the influence and impact the of the environment on business results. ■
the in-building wireless market.”
Cel-Fi QUATRA delivers in-building cellular
coverage for the middleprise
The all-digital Cel-Fi QUATRA provides
uniform, high quality cellular signal throughout
a building, and is scalable to the size needed. Designed to meet the needs of the middleprise (defined as spaces under 500,000 sq. ft.), QUATRA is carrier approved and guaranteed network
safe. Unlike analog boosters and passive DAS technology, QUATRA delivers a cellular signal that is up to 1000x stronger, utilizing CAT 5e cabling for RF and Power over Ethernet, with no signal attenuation right to the perimeter of a building. QUATRA can be installed in single or multi- carrier environments in just days (compared to months typical of other solutions), and at a price point that meets the middleprise budget. ■
more of these
six areas: customers, revenue, market share, competitive advantage, profit, expense. Each area can be influenced by the systems, services and technology that comprise the fixed and mobile telecom environment.
The fixed and mobile telecom environment can be used to enhance engagement with
channel partners will now be able to offer their customers access to Cel-Fi QUATRA, a carrier- approved, enterprise-grade solution for addressing the problems of spotty cellular coverage, poor voice quality, dropped calls, and dead zones that continue to plague employees and visitors in middleprise buildings.
“Nextivity is a great new partner for Alliance. We not only share common values of customer focus and service excellence, but we are both committed to providing the most advanced technology to address complex in-building wireless coverage challenges,” said Charlie Schulz, Director of In-Building and DAS at Alliance Corporation. “Cel-Fi QUATRA is the disruptive solution that the middleprise has been waiting for, and by adding it to our DAS portfolio, we are reinforcing our leadership as a top distributor in
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