Page 23 - Telecom Reseller JunJul 2015
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June/July 2015
Telecom Reseller 23 
Norte Notes
dial a number automatically. Somebody told 2503”. hat sets the feature “Hotline” to dial a 4-digit way too long to STAT every card in the switch.
me I could program the phone system to do the number, 2503. When someone picks up the handset, 
dialing for it. Is it complicated?
the phone should automatically dial extension 2503. I don’t know a way to get the disabled
A:
RUFFIN
he 4 is the number of digits it will dial, and the digits A:
units for the whole system, but you can 
following must match that number of digits.
I don’t think it’s complicated. See for
get a list from each shelf by using “ldis” followed 
You may want to also have “xfd” in the CLS. hat yourself. You will need to modify the TN by the loop and shelf numbers.
Phil Rufin
keeps people from doing a hookswitch lash and of the phone you’re programming, and you need Q: 
dialing another number. On the other hand, you Q:
to know the number you want the phone to dial.
I have two things to ask about. First,
We have a phone at an outside door that
I’m assuming the phone in question is an analog may want to leave it “xfa” to allow you (and those I added some managers extensions to 
phone (500/2500 set). Let’s assume it needs to dial you tell) to dial other numbers from the phone.
used to be set up to dial a group number their admins and now their message lights don’t 
extension 2503. Use overlay 10 or 20 to change the Q:
automatically when somebody picks it up but
work. he other thing is I have a phone that 
phone’s programming. he CLS (Class of Service) it stopped working. I had to replace the phone Is there a quick way to have the PBX tell needs to be unplugged sometimes but when they 
should have “mnl”. hen you can program “tr hot d 4
with another wall phone but that one doesn’t
me which ports are disabled? It takes
plug it back in it’s always disabled. Is there a way 
to keep just that phone from going down over night?

A:For the irst one, it sounds like the 
managers’ extensions are not on key
YOUR TICKET TO BECOMING A CLOUD 
0. hat happens when the phone system sees
the voice mailbox extension on more than one COMMUNICATIONS SERVICE PROVIDER
phone, but not the Prime DN of any. I can imagine 
that they are most likely call center managers. 
With that assumption, I’d say you need to ind
(or create) a unique extension for each of the Vodia's cloud-ready IPPBX software offers an unparalleled go-to-market hosted 
managers that doesn’t appear on any other phones IPPBX solution for managed service providers (MSP) of all sizes through a robust 
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mailboxes. If you don’t have a spare key to add 
one, you can always create an expansion module IPPBX software is purpose-built to help new service providers realize economies of 
in sotware without installing the hardware. No scale and drive down startup costs by being able to serve multiple client 
one will know but you and I. You’ll also have to 
put “xmwa” in the CLS.
organizations on a single hosted PBX server in the cloud, and eliminating the need 
To answer your second question, you can fool for dedicated hardware for each individual customer. The subscription-based SaaS 
the PBX into leaving it alone by adding “lxa” and 
“vce” to the CLS.
pricing model is further designed to help keep IT costs consistent or even lower 
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revenue stream for the service provider, creating a win-win situation for all. With SUTTON
continued from page 21

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