Page 13 - Telecom Reseller May-June 2018

May/June 2018
Telecom Reseller 13
Tollring
Magic Telecom and Telinta Team Up to Oer DID Solutions to VoIP Service Providers
the United Stated and the United Kingdom. Magic Telecom customers who sign up for
new service with Telinta will receive a $400 credit towards their monthly usage of hosted softswitch and billing services. Telinta provides comprehensive training and 24×7 live technical support.
“High quality DIDs, with cutting-edge cloud-based switching and billing is a powerful combination in today’s fast growing VoIP marketplace,” said Ryan Rapolti, President of Magic Telecom. “This API enables Telinta customers to easily use Magic Telecom’s DIDs with their VoIP services.”
“Now Telinta customers can access their Magic Telecom DID account from the same web interface which they use day-to-day to perform other key parts of their business such as routing calls and configuring their own prices,” said Alex Ferdman, CEO of Telinta. “With Telinta, customers have easy access to our complete ecosystem of partners.”
Please contact partners@telinta.com for more details.
More at www.telinta.com and www. magictelecom.com. ■
Makes GDPR
Compliance
Easy, Presenting
● VoIP service providers can access Magic Telecom’s high-quality DIDs directly from Telinta’s cloud-based softswitch platform.
● Convenient API simplifies the integration of DIDs with white-label switching and billing.
Orlando, FL and Springfield, NJ - Telinta,
a global leader in white-label cloud-based softswitch solutions for VoIP service providers, and Magic Telecom, a leading provider of DID services, have announced a convenient API
that integrates Magic Telecom’s DIDs with Telinta’s white label hosted switching and billing solutions.
VoIP service providers can easily use Magic Telecom DIDs with any of Telinta’s white
label VoIP solutions, such as Hosted PBX, SIP Trunking, “Over the Top” (OTT) Mobile VoIP
using Telinta’s brandable smartphone app, Calling Card, Pinless, and other services. The API also enables VoIP service providers to offer Magic Telecom’s DIDs on a wholesale basis to their
own resellers and customers via Telinta’s award- winning platform, portals, switching and billing capabilities.
This API is a standard part of Telinta’s TeliCoreTM platform, a carrier-grade Class 4 and Class 5 softswitch, integrating Telinta’s cutting- edge VoIP solutions with world-class Switching and Billing capabilities.
Both companies will offer special promotions to new customers. Telinta customers can receive up to 10 free DIDs with a total of two channels from Magic Telecom. These DIDs can be selected from anywhere within Magic Telecom’s coverage area in
an Exciting
Opportunity to
the Channel
Uxbridge, UK: Tollring has spent months planning a new release of iCall Suite to facilitate GDPR compliance, which embeds security by design and will both enhance the customer experience and add further value to channel propositions.
Compliance features vary according to deployment method, due to the nature of technology differences, but Tollring has introduced strong functionality accessible to authorised users via a new compliance centre.
Product enhancements do not just focus
on call recording but also add benefits for
our call analytics-only users. Filterable audit reporting has been enhanced across the suite of products, allowing audit data to be exported on usage, deletions and changes. Another useful feature for call analytics users is the ability to mask a CLI within reporting data; to satisfy those customers that do not wish to appear on unreturned missed call lists. Our cloud product also includes the ability to archive extensions, for complete accuracy on call activity reporting following extension reallocation.
It is common knowledge that call recording is significantly affected by new GDPR regulation. Businesses recording calls for general purposes, such as to monitor service levels or for staff training, will be required to actively justify legality. Agents must be aware of the need to gain consent for a call to be recorded, depending on which of the six GDPR conditions applies to the purpose of the call. iCall Suite enables users to define call recording policy rules by department or call direction
and provides the ability to create a whitelist (for legitimate call recording which does not require consent) or indeed to blacklist numbers where consent to record has not been granted.
The new compliance centre in iCall Suite displays a dashboard containing key compliance metrics (filterable by date), such as percentage of calls rejected (not recorded), total call recordings deleted and pending deletion and total call recordings paused and resumed for PCI DSS compliance purposes. Depending
on deployment method, call recordings can be deleted in line with a specified business policy, either individually or in bulk.
Tony Martino, CEO of Tollring says, “GDPR gives the channel a perfect excuse to take on the role of the trusted advisor and help customers to become compliant, explaining how the latest solutions and services can assist them in making the necessary changes to working practices. GDPR presents an excellent upsell opportunity,
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Toshiba Enters Partnership with XMedius
Alliance Delivers Embedded Fax Over IP Application to Toshiba Customers
LAKE FOREST, CA & SEATTLE, WA
- Toshiba America Business Solutions has announced it has entered into a partnership with XMedius Solutions, Inc., a global leader in enterprise communications solutions, to provide Toshiba’s clients with a secure, reliable and efficient fax over IP solution.
XMediusFAX® enables delivery of a fax from most Toshiba multifunction printers and other devices, including iPhones®, iPads® or AndroidTM mobile devices, as well as email applications like Microsoft® Outlook and web pages.
“Our partnership with XMedius broadens
our existing solutions portfolio and equips our customers with an easy-to-use, scalable and efficient fax over IP offering,” said Bill Melo, Toshiba America Business Solutions chief marketing executive. “Secure fax communication is still mission critical for many businesses and our collaboration with XMedius enables us to meet this requirement with a state of the art solution.”
“The new embedded application responds to the business realities of data security, governance, and compliance while keeping efficiency top of mind,” said Sebastien Boire-Lavigne, executive vice president and chief technology officer of XMedius. “Toshiba users can easily incorporate their MFPs with this tamper-proof document
transfer solution to address their fax needs. The embedded app guarantees the secure sharing of sensitive documents, such as health records, contracts, financial statements and transcripts while assuring compliance with HIPAA and Sarbanes Oxley regulations.”
XMediusFAX for e-STUDIO MFPs, as
well as leading secure file exchange solution, XMediusSENDSECURE – which may be deployed on-premises or via the cloud – are available and supported throughout the United States through authorized Toshiba resellers. To locate a Toshiba reseller in your area, visit www. business.toshiba.com.
For more information about XMedius and its solutions, visit www.xmedius.com. ■
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