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March/April 2014
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Telecom Reseller

May/June 2016
Telecom Reseller 5

ASBURY
GANGA
Higher Education + Technology = ACUTA
continued from page 1
Continued from page 22
Aside from portability, employees appreciate “Generally, mobile apps and so phones
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As a CIO, it is important for
• Professional networking at its best happens at the face-to-face ptyopleics ioefssom uwsatreb,ewdheicvhecloanpehde.lp enhance coemmpulnoiyceateiso.nsIfTuncwtiiolnl anliteyetdhantoa tdreadteitrimonianle
me to be a part of a group of events and via the listserv/community. We provide opportunities to connect •buRsineesspsopnrsoicbeislsietsi.eIsf:youDroperoscesasnes reqmuipreloyee celwlphiocnhedeovesi,c”eascciotridsinagbtloeatosusruvpeypotarkt.enby
people who strive to con nually evolve as knowledgeable with people who can help you succeed.
intuesgirnatgioansdweivthicCeRwMitsho cwoarpeolirkaeteMaicprposo and •theGBeuos-iFnesnscVinogIP: rIetvmieways cboempthaanty sSeoc uwraitrye, or
technology professionals.
• High-quality education features presenters at seminars and Dydnaatma ihcsa,voer Aactr!e, soprownitshibiulistiynetsos pprroocteessct the
data use needs, require policies to gov-
Advice at the end of 2015.
I know of no be er organiza on conferences who are experts in the eld.
ern devices used within prede ned geo-
device? What if precautions are not taken
e smartphone as a PBX extension replaced
management solutions like Exact or O ce 365,
to be a part of than ACUTA.
Keith Fowlkes • Valuable publications bring critical information to you in a timely, graphical areas. Different regions gener-
to protect the device?
the cellphone in business communications, the
so phones may be a better choice than desk
Director of Informaon Technology pro-active way.
ally have different laws.
• Rights: The legal rights of employees
survey shows.
phones.
Services and CIO Centre College
• Online resources give you access to solutions that will help you meet • Bandwidth Throttling: Organizations
and organizations differ from country to
A majority of respondents (54 percent)
Workers particularly appreciate the click-to-
the needs of your campus faculty, staff, and students.
must determine how to allocate employ-
country, so policy may have to be altered
say they’re comfortable using so phones to
dial feature on so phones, which allows users
• Professional development opportunities abound at ACUTA, ee demand for bandwidth across a broad
on a country-to-country basis.
communicate, and they use so phones on a daily
to dial numbers simply by clicking on them, the
giving you experiences that will help you grow professionally and advance your career.
swath of locations, roles and usage vol-
• Liability: Who is liable for the loss of pri-
basis, the survey shows. An increasing number
survey shows. For example, a so phone can be
umes.
vate data when protocols are followed?
of UC solutions vendors are using analytics
integrated with an email client to enable click-to-
www.acuta.org • Business Support vs. Personal Support:
• Privacy: What measures will a company
apps to learn who is using UC features and why.
dial for numbers contained in emails.
Organizations must determine the extent
take to protect the privacy of the employee?
Questions: Call Amy at (859) 278-3338.
For example, analytics will look at who’s using
Will the so phone replace the desk phone?
to which they are willing to provide
• Look for the second part of this article
Join Today!
so phones and who still is on desk phones. e
Probably not anytime soon, the survey shows, but
technical support for an employee-owned
where we will detail the next three essen-
Connecting Campus IT Professionals with Ideas and Solutions
analytics will help system administrators nd
it’s gaining ground fast. ■
tials for a successful BYOD policy. device.
%
answers about why a uni ed communications
• DeviceLoss:Devicelossortheftisafact
deployment isn’t being used by part of the
of life. Therefore, an organization should
workforce.
have a plan for protecting (or wiping) a
IT departments like so phones, which are
lost device.
signi cantly cheaper than hardware IP phones
• Reimbursement: How will employees
Inc.
to buy and to maintain, the survey shows. A big
be reimbursed for devices and/or data
Connect and Communicate
advantage of so phones is that they cost very
plans?
little to purchase, and can be used anywhere in
the world that has a decent Internet connection.
Essential 3: Build a Legal Policy
A so phone requires no maintenance, and only
Framework
A1 TELETRONICS DOES IT ALL!
goes down if your computer or other device
Allowing employee-owned devices into
crashes -- a er which you just switch to another
the work environment will undoubtedly
device!
But respondents cite other advantages
of so phone use: Ease of integrating other NIXON
applications, click-to-dial functionality, ease
of using voicemail, and ease of upgrading are
Continued from page 17
among the factors driving increased so phone
to maintain operations. This means each
use. So phones usually include the ability to
TELECOM & piece of your internal network is still
use virtual numbers, to park calls, and to easily
responsible for connecting you to vital
transfer calls.
data, and can still present a liability when
NETWORKING WE BUY ese ndings suggest that most users will be
power problems occur, even though the
able to adapt fairly quickly to so phones as many
data is off-site.
YOUR EXCESS
REPAIRS
businesses shi to using them instead of desk
Here are a few areas to consider when
PRODUCTS
phones, according to So ware Advice analyst
moving to the cloud:
Daniel Harris. Even if employees aren’t used to
• IT & Network Infrastructure
so phones, they can learn them quickly.
• Telephone systems are no longer stand-
alone—modems, switches, hubs, routers,
wireless access points, and other network
devices all work to maintain each per-
CallCabinet’s

son’s connection to the cloud, and the
data and services provided by it. Each of
“Perfect
these devices should be backed up with a
UPS that can accommodate its electrical
Compliance” Call
load for the desired amount of time.
• Network device loads vary greatly, from
small routers that can be backed up by an
Recording Makes
inexpensive standby unit, to large loads
that require a line interactive or true on- the Leap to Vodia
TECH line system for adequate backup.
• Workstations
Hosted PBX
SUPPORT
TRAINING INSTALLATION
• While it seems obvious, every worksta-
tion (including the PC, telephone hand-
set, and peripherals) within the building
depends on power to function properly.
CallCabinet, long trusted for its multiple award-
When cloud storage is involved, les
winning compliant call recording solution,
are often saved locally before being
Atmos, has teamed up with Vodia, the company
uploaded, and can be lost or corrupted

that pioneered multi-tenant PBX, with a cloud-
when power problems occur.

based solution for every rm that needs to record
callIsnfomrtaraniynicnags,deiss,pautUerPesSoliustiporne,sregnutlatotrhyese
sctoamtipolniasn,ceb,uotr sheacsurbitye.en ignored for several
years. These are often found to have a dead
Vodia’s Hosted PBX customers are already used
battery when called upon, leading to data
to the cost savings, CRM and billing integration,
loss and potential hardware damage.
and WebRTC features of their wholly owned
Appropriate workstation backup is
technology, which is more secure than Asterisk
largely dependent on the backup runtime
From products to training, from installation services to excess purchasing, A1 Teletronics does it all.
according to Vodia. With CallCabinet’s integrated
desired, and how much space is available
We continue to redefine independent distribution within the telecommunications and networking channel solution Atmos, Vodia customers bene t
for the installation. Slimline tower line
through unlimited, securely encrypted storage of
interactive systems are a popular solution,
through an unmatched dedication to quality and service. We’ll help you connect and communicate.
recorded calls that meet regulatory compliance
as they provide a favorable mix of runtime,
requirements. Atmos is a cloud-based call
power conditioning, and space savings.
recording environment where every recorded call
Don’t get lost in the clouds
meets compliance and is individually encrypted at
While it is easy to consider your prob-
ISO 9001
800.797.2983 its source with a rotating encryption methodology
lems solved once critical operations are
www.a1teletronics.com
that is unique and speci c to each call.
in the hands of a professional data center,
“Vodia was a clear choice,” said Ryan Kahan,
the job is simply not done yet. A complete
AscdiNatd The global alliance of the it channel
CEO at CallCabinet. “ ey’ve led the way for
protection system on-site is critical, and can
help ensure your link to the cloud is more
As an Independent Distributor, A1 Teletronics, Inc. is not affiliated with the manufacturers of the products it sells except as expressly noted otherwise.
continuesonpage 10 ›› like an escalator than a magic beanstalk. %
Any and all trademark rights associated with the manufacturers’ names and products are owned by the respective manufacturers.
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