Page 3 - Cisco Q4 2019

Telecom Reseller: Cisco Tribune
NEWS l PRODUCTS l PEOPLE l EVENTS 4th Quarter 2019 3
Stack8 and UnifiedFX Partner
to Create Seamless Cisco Collaboration Management
Companies Announce Strategic Partnership and Technology Integration
MONTREAL - UnifiedFX a recognized leader in Cisco Telephony Endpoint Management software solutions and Stack8, a leading Cisco Unified Communications (UC) and services and solutions provider, has announced a technology partnership that will enable customers to manage their Cisco Collaboration suites from a single platform.
Stack8’s, SMACS provisioning software, which eases the challenges of Moves, Adds and Changes within Cisco UC Applications, is now integrated with UnifiedFx’s, PhoneFX Phone Endpoint Management Solution. From within the SMACs application, the PhoneFX application can be launched with a single button click enabling customers to access PhoneFX simply and quickly.
SMACS is capable of provisioning users and devices in seconds across your entire user base, while PhoneFX is ideal for remote control help desk, configuration, and training scenarios.
The combined SMACs and PhoneFX software can streamline business operations while providing the full scope of necessary provisioning and remote-control features, making
it an excellent choice for Cisco user provisioning and Cisco phone management.
Phil Coll, co-founder and CEO of UnifiedFX, said “Bringing together SMACs and PhoneFX gives the very best of both worlds to our customers. It takes the time, complexity and cost out of the management equation.”
This integration is a great example of how we’re delivering on the promise of unified communications and thus making Cisco UC applications easier and better to use. Eliminating complex and time-consuming provisioning tasks allow IT teams to be more proactive and efficient, enabling them to focus on more important business impacting activities,” explained Steven Karachinsky, CEO of Stack8.
More at http://www.unifiedfx. com and http://www.stack8.com. n
Cisco SD-WAN Services Help Altice
USA Offer New Ways for Enterprise
Customers to Manage Their Networks
Altice USA deploys Cisco Managed Services Accelerator (MSX) platform to quickly and seamlessly install and manage an SD-WAN services offering to enterprise customers.
Cisco’s MSX platform provides a way to develop and deploy multiple managed services quickly, easily, and cost-effectively.
SAN JOSE, CA - Altice USA is working with Cisco to expand the scale of its Software-Defined Wide Area Networking (SD-WAN) service offerings to enterprises, to help improve user experiences and gain greater flexibility in how they manage network applications.
SD-WAN software technology provides the network intelligence required to connect remote work forces with cloud-based applications and data.
Using Cisco’s Managed Services Accelerator (MSX) platform, Altice
USA can offer its enterprise customers a host of differentiated services in
a seamless, reliable, and secure manner. With this innovative leap forward, Altice business customers can have their managed services turned up quickly, managed securely from the cloud and modified easily using software-defined networking technology. Additionally, this solution will enable Altice to provide a new set of infrastructure and platform services in the future.
“We share Altice USA’s focus on
driving innovation and challenging the traditional way of doing things,” said Kip Compton, senior vice president, Cloud Platform and Solutions Group, Cisco. “We also share its obsession with understanding and pleasing the customer. With Cisco MSX, Altice
USA can enable faster innovation
and increase customer satisfaction by speeding time-to-market for SD-WAN, and other managed and on-demand services.”
More at www.cisco.com and www. alticeusa.com. n
Servion renews three major
contact center Cisco
Certifications
Servion’s array of certifications uniquely positions the company to offer any Cisco Contact Center solution to companies of all sizes, deployed on any combination of on-premises, hosted or cloud infrastructure.
PRINCETON, NJ - Servion Global Solutions (Servion), a leading Contact Center and Digital Customer Experience (CX) solution provider announced today it has renewed three major Cisco certifications consolidating its membership of
the select group of partners able to deploy, integrate, and manage Cisco Contact Center solutions globally.
Servion latest certifications include:
l Cisco Webex Contact Center Authorization that Servion leverages to offer packaged deployment of Webex Contact Center, Cisco’s cloud solution, in less than 4 weeks;
l Cisco Master Collaboration Specialization that Servion harnesses to architect solutions including Cisco’s communication and
collaboration applications;
l Cisco Cloud and Managed
Services Master Partner for Collaboration and Contact Center that Servion leverages to run contact center solutions cost-effectively.
Servion has been a Cisco Advanced Technology Partner since 2006.
It has over 150 Cisco-certified engineers and has implemented more than 200 Cisco-based contact center solutions.
The company enjoys one of the highest Net Promoter Score (NPS) of the industry, over 65 for the first half of 2019.
These certifications make Servion one of the few solution providers that can build and integrate any of Cisco’s contact center platforms
with the choice of deployment on- premise, hosted, or in the cloud. The company can leverage its 6 data centers across the globe to serve
all geographies and accommodate local regulations. Servion also makes its contact center expertise available through managed services.
“As enterprises look at how to transition their contact center to
the cloud, we find the flexibility of deploying the different elements of a solution in the cloud, on-premises, or hosted, paramount,” said Shiv Tasker, EVP Global Sales at Servion. “Our broad expertise on Cisco solutions and technologies gives us the ability to design and deliver a smooth migration.”
More at https://www.servion.com n
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