Page 15 - TelecomReseller OctNov 2017

October/November 2017
Telecom Reseller 15
Anatomy of Enterprise Mobility Management
COLWELL
by Timothy C. Colwell, SVP Efficiency First® Adoption – AOTMP (www.aotmp.com)
AOTMP de nes Enterprise Mobility Management (EMM) as the comprehensive set of enterprise- wide mobility related people, processes, policies, vendors and technologies involved in managing the lifecycle of all mobile devices, M2M and IoT connected endpoints, services and applications. While the scope
of EMM is broad, the objective is precise – manage mobility e ciently and e ectively. e challenge with meeting the objective
is keeping up with the pace of change; technology, endpoints, applications and users change frequently, making peak e ciency and e ectiveness moving targets.
Supporting enterprises in EMM are a host of vendors that each o er a set of solutions supporting enterprises. To understand the EMM vendor landscape, let’s identify the scope of so ware vendors. So ware vendors address application, content, device, expense, identity and uni ed endpoint management activities. e activities are represented by the acronyms: MAM, MCM, MDM, MEM, MIM, UEM, respectively. So ware may address one or more of these management attributes.
Next, consider services vendors o ering full or partial MMS (Managed Mobility Service). Services vendors address audit, optimization, invoice processing, inventory, dispute resolution/exception management, EMM so ware administration, help desk, procurement, ful llment (device kitting/
Tango Networks Collaborates with Samsung ...continuedfrompage13
call recording integration partners include ASC, Citycom Solutions, Cognia, Enghouse Networks, GWAVA (Micro Focus), Red Box Recorders and Verint.
e platform also permits mobile communications to be automatically logged in applications such as Customer Relationship Management systems, including Salesforce.
“Today’s ‘always-on’ business world demands communications that are highly mobile, yet highly secure,” said Nick Rea, Vice President, Mobility Innovations division, Samsung Electronics America. “We’re pleased to work with Tango Networks to help companies hit the perfect balance of mobility and security with a solution that helps expand a company’s Uni ed Communications footprint, while increasing policy enforcement and security for their mobile enterprise users.”
More at www.tango-networks.com and www. samsung.com. ■
Ask the Telecom Pro - November 2017
Q: Can TEM vendors support EMM effectively?
A: Telecom Expense Management (TEM) vendors may have Enterprise Mobility Management (EMM) capabilities. Often, the capabilities
are in the form of Managed Mobility Services (MMS). So, yes, there are
TEM vendors that can support and perform EMM. As is with any vendor,
the scope of services offered need to be evaluated against your specific business needs.
Q: Is MDM software necessary to managed mobile devices?
A
Web: telecomreseller.com/ subscribe-form
Email: publisher@usernews.com
: : Some enterprises chose to
logistics), and IT asset disposition (ITAD). EMM vendors may o er so ware and services
solutions in a variety of con gurations, so understanding the role each vendor plays in covering the scope o EMM activities is important as vendors are evaluated against speci c business requirements. ■
TR
TELECOM RESELLER .COM
ADVERTISING
Call: 360 260-9708 •
Toll Free: 800 667-8965 Web: telecomreseller.com/ category/in-print/telecom-reseller/
manage access to applications
and systems versus managing devices, which gives the appearance of device management. This approach does not address securing devices or content stored on the devices, though. So, while MDM may not be required in all situations, it is required if device control is a business requirement.
SUBSCRIPTIONS
Or change address, unsubscribe Call: 800 667-8965
Upgrade your Router!
Voice QoS, Multi WAN Redundancy, Content Filter and Network Security
Your company uses the Internet for everything. DrayTek routers combine two or more Internet links to create a faster and more secure Internet. Content Filtering prevents loss of productivity and
Vigor 2925n
Dual-WAN QoS
Firewall
IPv6 Ready
Network VPN Management
Content Filtering
u u
n n
a a
. Faster data
. Better voice
. Redundant Internet and more security
WAN 1 WAN 2
WAN 3
u u
t t
h h
o o
r r
i i
z z
e e
d d
c c
o o
n n
t t
e e
n n
t t
f f
r r
o o
m m
d d
e e
g g
r r
a a
d d
i i
n n
g g
b b
a a
n n
d d
w w
i i
d d
t t
h h
. .
Learn more at www.DrayTekUSA.com www.abptech.com | sales@abptech.com | 972.831.1600
Business Continuity