Page 4 - TelecomReseller OctNov 2017

4 Telecom Reseller
October/November 2017
Vandal Resistant Compact VoIP SIP Hot Line Panel Phone – Viking Electronics
TrueConf Moves to Ultra HD Video Conferencing
Moscow - TrueConf has announced full support for 4K point-to-point video calls in 3840 × 2160 resolution. Ultra HD video calls are available in TrueConf 7.2 application for Windows.
To run video calls in Ultra HD quality, both participants need to use 6th generation Intel Core i7+ processor- based PC, a 4K webcam, an Ultra HD monitor and a high-speed network connection (8 Mbps in both directions). If these system requirements are met, the client application will automatically switch to 4K resolution (3840 × 2160 at 30 fps).
“Today video conferencing is quickly developing together with new AV technologies,” – says Dmitry Odintsov, TrueConf CBDO. “In 2015, we pioneered 4K group video conferences at Integrated Systems Europe show in Amsterdam.
A year later, at ISE 2016, TrueConf engineers together with Panasonic and Nvidia showcased the world’s rst Ultra HD point-to-point video call. Now we make it possible for our users to enjoy Ultra HD video calls for free.”
Please note that TrueConf Online, video conferencing cloud service, TrueConf Server and TrueConf Server Free, video conferencing server, fully support Ultra HD (4K) video calls and group video conferences.
More at www.trueconf.com. ■
HUDSON, WI - Viking’s K-1900-6-IP is a durable, attractive, and easy to use VoIP SIP hot line phone, capable of withstanding harsh conditions and abuse.
“ e K-1900-6-IP provides a vandal resistant aspect that most VoIP SIP phones fall short of. Plus, it’s intuitive to use and easy to program.” –
James Catt, Engineer, Viking Electronics, Inc. e K-1900-6-IP is designed to call a
number when the handset is li ed. Once the call is answered two-way communication is established. If the rst number is busy or doesn’t answer, up to 4 additional numbers can be dialed in a roll-over sequence. e K-1900-
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6-IP is PoE Class 1 powered, and VoIP SIP compliant. e K-1900-6-IP ush mounts to a standard double gang box.
e built-in relay contacts of the K-1900-6- IP can be programmed to activate when the phone is taken o -hook, or when a touch tone command is entered by the called party. is is perfect for controlling lights and cameras, or for activating a door strike or mag lock, granting the caller access to the facility.
e K-1900-6-IP-EWP has all the features listed above and is equipped with Viking’s Enhanced Weather Protection, which is designed to meet IP66 ratings for outdoor use.
For more information on the K-1900-6-IP, visit: www.VikingElectronics.com
Viking Electronics designs and manufactures over 500 communication and security products, including VoIP and analog emergency phones, entry systems, paging interfaces, paging ampli ers, mass noti cation systems, hot line products, and enclosures. Many Viking products are designed to x or add unique features to telephone or security applications, keeping costs down while maintaining ease of use. All Viking products are designed, manufactured, supported here in the USA, and are backed by a two year limited warranty. For more information, please visit: www.vikingelectronics.com ■
PathSolutions TotalView
Easily Identify and Resolve VoIP Call Quality Problems in Plain-English:
“The call between the CEO and the VP was bad at 9:35am due to a bad cable on the Finance2 switch trunk port that was dropping 6% of its packets.”
TotalView will reduce your troubleshooting time, free up critical resources, and ensure great quality VoIP calls!
Serenova Acquires TelStrat to Accelerate Performance and Drive Engagement Across the Customer Journey
Serenova, the most globally scalable
contact center-as-a-service (CCaaS) provider, has announced that it has completed
the acquisition of TelStrat, a leading provider of call recording, quality, analytics, and workforce management (WFM) solutions. e acquisition plays a pivotal role in Serenova’s mission of enabling simpler, brighter customer experiences that drive revenue, retention, and loyalty. With the addition of TelStrat’s team and customers, Serenova now serves more than 1,100 customers and is the second largest independent CCaaS provider worldwide.
Consumer expectations for a reliable, always-on customer experience begins with contact center management and how agents
are empowered to deliver on organizational promises. For that reason, enterprises are focused on nding innovative ways to
provide the best possible customer experience with workforce engagement strategies that address sta ng, coaching, and training
needs. By adding TelStrat’s Engage Workforce Optimization (WFO) product line to the already robust Serenova portfolio, customers now have access to native, easy-to-use, world- class WFO capabilities that deliver fast adoption and enhanced ROI. Coupled with Serenova’s commitment to an API-First architecture,
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