Page 13 - Telecom Reseller March-April 2017

12 Cloud Questions
0
TR
The Newsource on UC ● UCaaS ● Collaboration ● Mobility
VIEW
Telecom Reseller 13 Every Company
January/February 2016
Upgrade your Router
March/April 2017
Telecom Reseller 13 Should Ask Itself
Voice QoS, Multi WAN Redundancy, Content Filter & Network Security
TR
The Latest
EDUcasts
The Newsource on UC ● UCaaS ● Collaboration ● Mobility
TELECOM RESELLER .COM
Call AB
1-1600 to discuss your application. www.DrayTekUSA.com COLWELL RUFFIN PATTERSON
TR
GET1e5masysWebRTCPluginDeployedBy
CHANNEL
f
COLWELL
LWELL RUFFIN (UC) solutions. With the plugin installed
PATTERSON
The Latest Podcasts
O Design Determines
PAGE 23
By Pat Patterson, Director of
The Newsource on UC
com
T
agement Success
r
B
Services for Avaya
ShoreTel fo
rowser-Based Calling
Nortel Notes
S ● Collaboration ● Mobility 12 Cloud Questions emand for cloud services continues to
Communications pioneer Temasys has na
e
Te
le
ED
how secure is the cloud? No surprise, analysts
in so ware exibility and scalability. But Internet Explorer and Safari Browsers functionality to Microso ’s Internet Explorer
Palo Alto, CA – Web Real-Time and Apple’s Safari browsers, replicating the
security services will be a nearly $9 billion market announced its WebRTC Plugin for Microso already delivers to users of Google Chrome
Internet Explorer and Apple Safari is
by 2019.
and Firefox. e addition of the Temasys
powering the so phone functionality of the
With recent high pro le cyber-attacks at plugin breaks down barriers by making
Every Company
VVIEIEW The Latest EDUcasts
VIEW RUFFIN
surge, driven by corporations interested xpands Use of ShoreTel Connect to e Temasys plugin adds WebRTC
S
h
o
u
l
d
A
predict security products and cloud-based
tiv
e ex
pe
rien
c
e th
at C
on
s
k
I
nect
’s
S
o
t
s
e
pho
l
n
TELECOM
ShoreTel ConnectTM Uni ed Communication
companies like Sony and U.S. government WebRTC access ubiquitous to users of any
RESELLER .COM Telecom
PAGE 15
agencies, cloud security is in sharp focus. web browser, making it truly possible to
PAGE 15
PAGE 21
PAGE 23
Management Inventory: The Real Deal
To VoIP or not to
anagement Success
Telecom
D Services for Avaya
a subscription-based cloud service) but may not
The Latest
within the two browsers, ShoreTel Connect
As we said in August, the C-suite likes the communicate anytime, anyplace and through
Podcasts
customers need only a headset and an internet
cloud’s exible OpEx model (o en deployed as any device.
VoIP−is that the question? Part 2
connection to turn their computer into a phone.
“Temasys was the only provider who
nal Design Determines
Nortel Notes
By Pat Patterson, Director of
totally grasp the implications of adopting the had a coempanredhfeonrscivloeusdolsuetrivoince,”sscaoidntinues to
cloud. is can lead to well-founded (and not so StefanZsuscrhgeie,gdnrievre,nVibcyecPorepsoidraetniotnosfinterested
well-founded) fears about the security of a cloud p
roductinmsaon awgaerme e netxaibtiSlihtyoraenTdesl.c“a labeility. But
Toll-Free Numbers Are Now Only 25¢ per DID!
With no Porting or Activation Fees!* *Some exclusions apply.
Work with one of our dedicated Porting Reps to move your DIDs and see the savings!
_JanFeb_2016.indd 13
Sign up to become a Wholesale Customer and get your Toll-Free DIDs today!
voipnow.io/signup-tr-march-17
solution. As a result, many large companies are Tehmowassyesciumrepilsemthenctlaotuiodn? Nteoamsumrpardise,thanealysts
investing in the private cloud, while slowing their inptreegdriacttiosnecpuarintylepsrsofdourcotus randdevceloloupde-rbsaasned
use of the public cloud.
thseicrusruitpypsoertvticeeasmwwillabs ereaspnoeanrsliyve$9anbdillion market
According to one estimate, companies with knbyow20le1d9g.eable. As a result, we are able to bring
more than 1,000 employees use an average robuWstitsho repcheonnt ehifguhnpctrio nlaelcitybteor-SahttoarcekTsealt
of 1,154 cloud-based services, “ranging from cucsotmompaenrsierselgikaerdSloenssyoafnwdhUic.Sh. gborovwersnemr tehnety
chaogesenctoiesu,scel.o”ud security is in sharp focus.
PATTERSON continues on page 21 ›› As we said in August, the C-suite likes the
cloud’s exible OpEx model (o en deployed as
a subTschrieptiirond-ebapseldocylomudesnertviocef)tbhutemay not PCI Compliance in
totally grasp the implications of adopting the pclluougdi.n sbisrcoanaldeaedntoswtehll-efoiurnrdedac(ahndanodt so
the Contact Center:
Do
well-founded) fears about the security of a cloud esonluatibonle. Assna ereasurltu, mbainqyulaitrgoeucosmupsaneieos afre
inv
s
n
es
’
ti
t
L
ng
in
th
e
t
Y
o
u
r
C
li
e
n
t
p1-24_TR
selecnuirenpchyobneeinsgysot emeres.dWtoitvhioSlhatorresT.elConnect,
busi neessexstegnatinofinocrrgeaansiezdat ioenxsibtihliattyaarne dsubject
cutostPoCmIecroimnspiglihatnsc,einiscrsetagsignegritnhge. Maboilrietythtoan 12
comlliallbionrabteuswinitehsseems pinlotyheeUs ninitseideSthatescoamccpepant y
ascawredl-lbaassewditphapymaretnetsr,stahnroducguhstonmlienres, –maolbl ile,
wahnidlevlowicercionmg ImTuonpiceartaitoinsg,caonsdtsa.re therefore
p1-24_TR_JanFeb_2016.indd 13
05/02/2016 20:
VIEW VIEW
P at 972-83
PA
rganizational elecom Man
● UCaa
Subscribe to The Channel Daily News
eBull
O
C
eti
Organizatio Telecom M
n
de
by Will Melendez,
m
p
l
ep
a
ri
c
vat
ShoreTel Connect is available in three
:
p
lo
yme
nt
mo
de
ls
:C
on
that utilize contact centers—and consequently, browser -based communications for UC is
for resellers of contact center solutions. PCI growing due to WebRTC,” said Bent Rye,
e
that accept credit card payments, setting a “ShoreTel is a market leader in Uni ed
host of developments into motion for industries
C
om
mu
nic
ati
o
ns
tha
compliance mandates are rigorous, fees for non- CEO of Temasys. “ eir deployment of the
leniency being o ered to violators. ubiquitous use of the Connect service the
and voice communications, and are therefore web aphpe. PCeICSeocnunreitcytSatpapndparrodvsidCeosuansciiml hpales
tc
ec
e extent of organizabtyioWnsilltMhaetleanredeszu,bject world over, eliminating the barriers that Safari
to PCI compliance is staggering. More than 12
and IE present.”
Global Sales at Voice4Net
subject to PCI DSS (Data Security Standards) interfaceestacbrliosshsevdasrtiroiuctsgdueipdleolyinmesenfotrtycpomesp, anies
regulations. is means the market base for an
n
lea
d featthuarteascbcuepilt-cirnedcoitllcabrodrpaatiyomnetnotosl,ssetting a
companies who need to implement compliant suhcohstaosfindsetvaenlotpmeesnsatsgingto, amudotiioannfdorwinebdustries
lou
ne
ct C
c
rly
recognizes how
d, w
Executive Vice President of
hosted UC solution; Connect ONSITE allows
TDon’t Let Your Clients
Global Sales at Voice4Net
customers to own and operate their equipment
(www.voice4net.com)
on premises; and Connect HYBRID o ers a
Be Fooled into
he PCI Security Standards Council has mix-and-match of both cloud and onsite apps
established strict guidelines for companies and services.
C
o
y
e
L
MELENDEZ
compliance can be debilitating, and there is little plugins broadens their reach and enables near
h
u s e otf ht he e pCu ob l ni c nc l eo ucdt. s e r v i c e t h e According to one estimate, companies with
Be Fooled into
Executive Vice President of
million businesses in the United States accept Each ShoreTel o ering features the Temasys
cardT
(www.voice4net.com)
-based payments, through online, mobile, plugin in the browser-based ShoreTel Connect
ile
slo
n
OU
t
e
D
i
w
r
ing their
m o w r e o t h r a l n d 1 o , 0 v 0 0 e e r m , e p l l o i my e e i s n u a s e t a i n n g a v e t r h a g e e of 1,154 cloud-based services, “ranging from
Complacency
h
barriers that Safari and IE
e
C
o
PATTERSON continues on page 21 ›› present
PCI Compliance in
t
MELENDEZ
n
t
a
c
t
C
sa
contact center solutions is similarly wide-
cothnafet ruetnilcizinegc,opnetaecr-ttcoe-npteerrs—vidaneod coalnlisnegquaenndtly,
reaching.
wfeobr dresekltleorps sohfacrointga.ct center solutions. PCI
cComonpnlieacntciesmdeasnidganteds atoresrimigoprliofuyst,hfeews afoyr non-
MELENDEZ continues on page 16 ›› ITcodmepaliratnmcenctasndbeepldoeyb,imlitantiange,,asncdalteh,earnedislittle
su bjecTtetmoaPsCysIDplSuSgi(nDlatuanScehceudriitnyS2t0a1n4dharadss) beregnuilnatsitoanllse.d inismileliaonnssthoef wmeabrkbertobwaserfsor wcoormldpwaindie,sewnhabolinegedusteorismopf lIenmterntectoEmxplioarnetr ancodnStafcatrcietnoteorvesorcluotmioentshies slaimckiloarflWy webidReT-C surpeapcohritnbgy. the two browsers.
For more information visit: www.temasys.io
MELENDEZ continues on page 16 ›› and shoretel.com. ●
05/02/2016 20:02