Page 5 - Telecom Reseller March-April 2017

March/April 2017
BRORSBØL continued from page 1 Yet it o en comes at the cost of privacy,
concentration and e ciency of its workers. Warehouse-size workspaces engender distraction and an unprecedented amount
of background noise—which studies show
is a proven deterrent to productivity. More organizations are replacing traditional telephony hardware with headsets that incorporate sophisticated audio as well as noise reduction technologies, not only to adopt to a PC-based so phone environment, but also to deliver features that enhance productivity in modern uni ed communications and open o ce environments.
If resellers select the right audio solutions, they can combat some of the drawbacks of
these newly-prevalent open plan environments, maximizing the intended overall system bene ts for their customers. Below are some of the most widely-demanded attributes that our business customers request in the market, o ering an intriguing glimpse into how savvy VARs can address their end-users’ evolving challenges.
PREMIUM SOUND QUALITY
Call clarity is the most highly-demanded attribute of the modern headsets. In recent years, sophisticated engineering from the recording and the hearing aid industries has migrated into R&D departments on the corporate side, delivering outstanding performance capabilities for o ce headsets. Such research has yielded noise cancellation technologies that ensure as natural as possible a communication experience, one that allows users to communicate on their headsets all day long with minimal disruption or discomfort, even in challenging acoustic environments.
High-end units incorporate advanced, multiple microphone systems that continually focus on the user’s voice, producing a consistently clear speech quality while minimizing background noise. Voice detection and ltering functions exist that can recognize when the user is speaking, ltering out background noise when it detects a voice,
to deliver greater intelligibility. When the user is not speaking, the technology automatically and gradually diminishes all distracting background noises, such as keyboard or paper rustling sounds. In addition, mobile business models incorporate technologies that can maintain
call clarity when used in high-wind situations. Sophisticated microphones in the headsets can dynamically select the best mix of sound to optimize voice clarity and reduce wind noise.
WIRELESS AGILITY, FLEXIBLE MOBILITY
Modern workstyles lean toward collaboration and teamwork, which is the original motivation for the open-o ce oorplan. Such trends need to be supported with the right audio solutions, enabling exibility, mobility, and quality audibility, and empowering people to work from anywhere, at any time.
Depending on the user pro le of each unique o ce environment, the type of headset applied
in a uni ed communications environment
can and should support the relevant needs of
the individual employee—and ultimately, the business that those employee’s e orts are meant to enhance. Whether that means accommodating agility for desk-bound workers through trends such as “hot desking” (workers who share tasks and rotate desks), or enabling “huddle spaces” and ad-hoc conference areas, the company’s choice of audio solutions will go far to facilitate
a roster of communications scenarios. ese can range anywhere from the aforementioned small group meetings to more demanding, large- scale conferences involving multiple personnel and branch o ces. E ective headsets allow workers to switch seamlessly between various communications platforms like PC-based so phones, and on-the-go, mobile conference calls, combining the bene ts of a sophisticated unit designed for o ce spaces with that of a
powerful mobile headset. Advanced headsets o er the worker the exibility to move around during their work day, supporting a more healthy work style. is has gained new attention due
to recent research outlining the serious health e ects of sedentary behavior. E.g., Dr. James Levine of the Mayo Clinic has asserted that “sitting is the new smoking.”
One of the requests we o en receive is that
a headset be comfortable all day long, to lessen physical strain on employees, so that business can maximize productivity and improve job satisfaction within their uni ed communications environment. User discomfort can negatively impact performance, communication quality, and e ciency, in addition to the user’s health and well-being. Resellers should o er headsets made with premium materials that are comfortable
on the ears, are durable and reliable, and o er di erent wearing styles to meet individual preferences. E ective models even consider the user’s safety, incorporating technologies that
protect users from acoustic shock and sudden sound bursts.
ACTIVE NOISE CANCELLATION
Knowledge workers that contend with distractions in noisy, open o ce environments frequently opt for active noise cancellation, which helps increase concentration by minimizing background noise. e latest professional headsets address this dilemma with adaptive ANC, which automatically monitors the environment and dynamically adjusts the degree of noise reduction as needed, within the headset, throughout the worker’s day. is actively prevents the tiring sensation of being “stuck-in-a- barrel” that many noise cancelling devices create. Such capabilities enable the employee to exert more control over their workspace, enhancing their ability to focus, communicate more freely, and perform better.
Also, pricing is always a key element of the sale. However, more end-users are discovering
Telecom Reseller 5 that lower-quality audio does not yield the
best ROI, neither does it adequately support their uni ed communications investment. e advantages of a durable, comfortable and intelligently-engineered headset eclipse the negligible savings of lower shelf audio components. Providing the best business grade tool for the job furthers the adoption of UC technologies and maximizes the potential of UC platforms. Superior audio supports productivity, employee well-being, enhanced collaboration, and pristine audio communication. is presents a far superior value for a business owner, ultimately augmenting their bottom line.
In the end, quality audio not only helps justify the investment of an advanced uni ed communication system, it also increases the user adoption. It minimizes the drawbacks that come with a more collaborative, open o ce oorplan, now the con guration of choice for the modern workplace. ●
CS-700
Video Sound Collaboration System
COLLABORATE WITH VISION
Coming this summer, the Yamaha CS-700 video sound collaboration system. An all-in-one huddle room solution that offers best-in-class audio, video, and screen sharing capability. Wall-mounted, its clever design removes the annoying table top clutter found with other systems.
• USB audio and video
• Beamforming microphone array
• Four speaker element sound bar
• Ultra-wide angle 120 degree camera • Content sharing via DisplayLinkTM
• SIP support with audio bridging
• Operability with leading UCaaS providers • Simple remote administration
• Bluetooth® enabled
revolabs.com/huddle