Page 3 - Teams Q2 2020

2nd Quarter 2020 TeamsREPORT by Telecom Reseller 3
LogMeIn’s GoToMeeting Helps Enable Easier Remote Work With New Microsoft Teams Integration And UX, Audio And Mobile Improvements
BOSTON, MASS. - LogMeIn, Inc. (Nasdaq:LOGM) has announced updates
to its GoToMeeting product with new integrations, including one with Microsoft Teams, updates to the desktop and mobile experience, audio enhancements and overall improvements to ensure business continuity during a time when remote work is at an unprecedented all-time high.
With governments all over the world making collective efforts to eliminate non- essential travel and commuting, companies and workers are doing their part to help
put the health and safety of others first,
in the process dramatically accelerating
the remote working trend. As a result, popular remote working products have seen an unprecedented increase in usage, with GoToMeeting seeing a 10x increase in average 2020 usage in recent weeks along with mobile downloads up over 600 percent on Android and over 370 percent on iOS in just the past two weeks, alone.
LogMeIn’s Partner Ecosystem Continues to Expand with New Integrations:
Today’s updates bring additional partnerships and integrations to the recently launched GoTo Marketplace, with GoTo once again expanding the ecosystem of
its offerings with new Microsoft Teams integrations which are available for use
now and coming to the Microsoft Teams store soon. These new integrations allow businesses to optimize their organization’s productivity, workflow and collaboration
by integrating Microsoft Teams with GoTo. Through the integrations with Microsoft Teams, users can now quickly and easily launch GoToMeeting and GoToConnect from within the Teams environment. This
integration enhances Microsoft Teams’ collaboration platform to ensure fast, high- quality and reliable meetings and calls with external participants.
GoTo has also added a new integration with Docebo, a Learning Management Solution (LMS) for businesses. With Docebo and GoToMeeting, GoToWebinar or GoToTraining businesses can combine the tools to provide enterprise learning and development experiences with the ease and simplicity of GoTo’s video conferencing, webinar or training platforms. Admins now have the option to enable GoTo products for running training and learning sessions through their LMS.
In addition to the new Microsoft Teams and Docebo integrations, GoToMeeting also now offers plug-ins for Office365 and Google Calendar to ensure a continuous workflow within the platforms our customers are already using. Through these plug-ins, users can easily schedule meetings without leaving their email application.
GoToMeeting Audio Improvements:
With audio quality even more critical today as most businesses turn to remote working, GoToMeeting has updated their platform to ensure high-quality audio connections over both VoIP and phone lines.
Noise suppression:With many employees
now working remotely, there’s a good chance that distractions like partners, kids and pets may be near meeting participants trying to have video or audio calls. GoToMeeting‘s improved audio technology has now been enhanced to include better filtering of background noise so that meeting participants are able
to focus on what the presenter is saying. Better audio even with poor network
conditions: To reduce delay and packet loss introduced by errors in data transmission, GoToMeeting has re- designed how desktop and mobile end points connect with audio servers at LogMeIn’s data centers. Using a new and more reliable transport protocol, the technology adapts to network conditions and optimizes how data is transmitted, resulting in fewer garbled, choppy, or dropped audio moments.
New Toll-Free and “Call Me” Options:GoToMeeting is making it easier than ever to connect with colleagues, partners and customers around the Globe with the addition of new toll-free options and new Call-Me countries bringing the total up to nearly 60 countries for toll- free and over 60 countries with Call-Me capabilities. A full list of countries can be found here.
Secure Content Sharing: With meetings generating more and more artifacts such as transcriptions and meeting recordings, GoToMeeting has increased the security capabilities for sharing these assets. Within the content sharing and security preferences users can choose what content to share, with whom, and how long to make it available for viewing.
Meeting Lock and Password Protected Meetings:As video conferencing becomes a larger part of our daily lives, it’s more important than ever to take advantage
of security features to make sure that the right people are in your meetings. With features like meeting lock, you can keep univited guests out of a meeting. With password protected meetings, only those with the code will be able to gain entry, which helps keep your meeting secure from others who may know your personal meeting code.
 GoToMeeting Security Compliance Features: All tiers of GoToMeeting include security features such as Secure Socket Layer Encryption, AES-256 Bit Encryption, a SOC2 Certified Data Center, Rich Based Authentication and HIPAA readiness.
 Mobile updates: With the highest iOS
and Android customer satisfaction scores in the industry, GoToMeeting’s mobile applications have been updated to make sure customers can connect even when they are not able to access a computer. This includes the addition of CallKit for iOS so users can multitask between applications while on a GoToMeeting call on their iPhone.
For more information please visit www.
goto.com. n
Security and Reliability:
With the surge in remote working, LogMeIn is working to ensure the experience of its video, voice, remote access and remote IT support products are as secure and reliable as possible. GoToMeeting users can rely on LogMeIn’s business continuity plan to ensure all product and operations teams are still fully functional even while working remote. Since the disruption caused by COVID-19, LogMeIn has increased memory and network capacity to avoid any single points of failure within any location and improved our ability to move traffic between centers without changing the regional controls over data residency. Additional GoToMeeting product security capabilities include:
Metaswitch Expands Enterprise Voice Capabilities for Communications Service Providers with Microsoft® Teams Certification
Cloud trials now available in Azure Marketplace, reducing cost and time to market
LOS ALTOS, CA - Cloud native communications leader Metaswitch has announced that its Perimeta Session Border Controller (SBC) has now been certified
for Microsoft Direct Routing for Teams
and is available for immediate trials on
the Microsoft Azure cloud. The solution provides secure, integrated publicly routable voice services to Teams collaboration environments.
With Direct Routing, Metaswitch’s Perimeta SBC will enhance the Session Initiation Protocol (SIP) trunking services offered by service providers, while allowing
Microsoft Teams customers to make and receive calls to and from the Public Switched Telephone Network (PSTN) in Teams. Direct routing with Perimeta SBC will allow for
a smooth migration path to the cloud and enable organizations to leverage existing service providers, even if calling plans aren’t available in their country locations.
“We are inviting our customers to take advantage of the trial to experience the ease of use and rich feature set of the Perimeta SBC,” said Seenu Eswara, VP Mobile Solutions for Metaswitch. “Accelerating more options for service providers, including availability in
the Azure Marketplace of our newly certified solution set enables service providers to take advantage of a fast and easy way to expand their networks and deploy the rich feature set of Microsoft 365 seamlessly.”
Perimeta is the market leading cloud native SBC and was developed not only
to deliver SIP interworking and security performance demanded of large-scale rich communications services, but to help service providers simplify operations via automation, continuous integration and continuous delivery. Its microservices based, distributed software architecture allows automated
upgrades and quick and easy enhancements as the market evolution for enterprise voice continues at a rapid pace.
“Microsoft welcomes its new relationship with Metaswitch as one of the first providers of software-based, cloud native solutions,” said Paul Cannon, Sr. Product Marketing Manager, Microsoft Teams. “Its cloud native architecture provides an advantage that our service provider customers can leverage
to optimize their infrastructure and build incremental revenues. It’s a notable addition to our Azure Marketplace.”
More at https://www.metaswitch.com/ n
#StayHome
COVID-19
Microsoft Teams
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In these uncertain times, SOFTEL are supporting the new “at home” workforce, flash-enabling enterprise voice channels through E1 Microsoft Teams, keeping the voice of the workforce connected around the globe.
www.SOFTEL.com