Page 4 - Teams Q2 2020

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4 TeamsREPORT by Telecom Reseller net2phone
Offers Free Global Calling for Microsoft Teams
Supporting the Enterprise Remote Workforce with Unlimited Calling from within Microsoft Teams
NEWARK, NJ - net2phone, a global provider of cloud communications solutions to businesses, has announced that Microsoft Teams users who sign up for net2phone’s fully integrated Global Calling Plan for Microsoft Teams will receive their first 90 days of service at no cost — including unlimited calling to the U.S., Canada and over 40 international destinations. “Reaction to the COVID-19 pandemic is accelerating adoption of Microsoft Teams and other platforms that facilitate collaboration across the enterprise for a dispersed workforce,” said Jonah Fink, President of net2phone. “Businesses must have reliable untethered
and ‘boundary-less’ communications and collaboration to compete. That’s why we are offering our Global Calling Plan for Microsoft Teams free for 90 days. The Plan features seamlessly integrated calling including unlimited international calls to most popular destinations within the Teams environment,” Jonah Fink added.
Global Calling Plan for Teams users can initiate calls to their contacts, numbers or
to extensions from any Microsoft Teams conversation or sidebar. The net2phone installation and integration process leverages the power of the cloud to provide a fully automated and managed solution without added equipment or infrastructure.
net2phone’s free 90-day service offer requires service enrollment, which the client may cancel at any time. This offer is available to Microsoft Teams users in the U.S., Canada, Brazil, Mexico, Argentina, Colombia, Spain and Hong Kong.
To learn more and sign up for net2phone’s Global Calling Plan for Microsoft Teams with 90 days of free service, visit us here or e-mail: sales@net2phone.com.
More at net2phone.com. n
World’s First Analysis of Collaboration Platform Microsoft Teams Released by SWOOP Analytics
SYDNEY - SWOOP Analytics has released the world’s first benchmarking of Microsoft Teams, revealing chat is the most used function on
the collaboration platform and employees are members of, on average, three teams.
Using real-time data, SWOOP found
one in five teams using Microsoft Teams channels are working at optimal teaming and collaboration levels, while the majority of organizations are still experimenting and exploring with the platform.
SWOOP benchmarked the interactions of more than 47,000 people in more than 5,300 Teams spread across 15 organizations from
incorporates technologies from multiple Actionable AnalyticsTM using a proprietary
The analysis found almost 50% of Teams members were active over the three-month sample period. This number would increase if teams were smaller in size.
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Other key findings from the report include:
 Chat is the most used function in Teams,
making up 70% to 95% of all messages. Chat has 13 times the number of messages than Teams channels.
 Staff, on average, are members of three teams but are mostly active in just one.  The most active team has 25 members,
all active and connected to each other, interacting at the rate of 365 channel
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interactions/day or 14 interactions/
member/day. This does not include Chat. 11% of teams include guest members
from outside the organization, showing organizations can leverage Teams to engage more closely with customers, partners and suppliers.
 Almost 70% of teams have other apps added. Excel is the most popular tab added, followed by SharePoint and Planner.
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 “Collaborative Overload” is a real possibility for hyper-interactive staff, with the most active messaging and chatting at a rate of more than one message every minute.
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