Page 8 - Telecom Reseller JulAug 2016

March/April 2014
26
Telecom Reseller

8 Telecom Reseller
July/August 2016

GANGA
Higher Education + Technology = ACUTA
Continued from page 22

device that could be purchased by create some legal issues. Risk reducing
GROWING IT BUSINESSES
employees. IT will need to determine As a CIO, it is important for
• Professional networking at its best happens at the face-to-face policies must be developed.
AND CAREERS
which devices it is able to support.
me to be a part of a group of events and via the listserv/community. We provide opportunities to connect • Responsibilities: Does an employee
• Geo-Fencing: It may be that security, or people who strive to con nually evolve as knowledgeable with people who can help you succeed.
using a device with corporate apps and
data use needs, require policies to gov- technology professionals.
• High-quality education features presenters at seminars and data have a responsibility to protect the
ern devices used within prede ned geo- I know of no be er organiza on conferences who are experts in the eld.
device? What if precautions are not taken
graphical areas. Different regions gener- to be a part of than ACUTA.
Keith Fowlkes • Valuable publications bring critical information to you in a timely, to protect the device?
ally have different laws.
Director of Informaon Technology pro-active way.
•
Rights: The legal rights of employees
• Bandwidth Throttling: Organizations Services and CIO • Online resources give you access to solutions that will help you meet and organizations differ from country to
Insights
Advocacy
must determine how to allocate employ- Centre College
the needs of your campus faculty, staff, and students.
country, so p+oTolioclys may have to be altered
ee demand for bandwidth across a broad • Professional development opportunities abound at ACUTA, on a country-to-country basis.
swath of locations, roles and usage vol- giving you experiences that will help you grow professionally and advance your career.
• Liability: Who is liable for the loss of pri-
umes.
vate data when protocols aErveefnotsll+owed?
BUILD YOUR BUSINESS AND CAREER
Communities
www.acuta.org • • Business Support vs. Personal Support:
Privacy: What measures will a company
Training
Questions: Call Amy at (859) 278-3338.
take to protect the privacy of the employee?
Organizations must determine the extent
CompTIA is the voice of the world’s information technology (IT)
industry. Asanot-for-proitassociationwhoservesmorethan60,000
Join Today!
•
Look for the second part of this article
to which they are willing to provide
corporate IT channel members and registered users, we are
Standards
committed to supporting the success of businesses across the IT
Connecting Campus IT Professionals with Ideas and Solutions
where we will detail the next three essen- technical support for an employee-owned
channel by providing free access to tools, education, research,
communities, events and training.
device.
tials for a successful BYOD policy. %
Join today at CompTIA.org/register
• DeviceLoss:Devicelossortheftisafact
of life. Therefore, an organization should
have a plan for protecting (or wiping) a
lost device.
FOX
• Reimbursement: How will employees
continued from page 5
be reimbursed for devices and/or data Inc.
plans?
Connect and Communicate
just 13.5 percent of respondents noted the actual
investment in BI reporting and integration tools
Essential 3: Build a Legal Policy as a priority.
Framework
Multi-channel: Solutions that handle chat,
Allowing employee-owned devices into A1 TELETRONICS D
email, fax and social media have gained OES IT ALL!
the work environment will undoubtedly
traction, as 59 percent now have a solution
in place. Of those not meeting the growing
customer demand for multichannel support, 32
percent cited inadequate technology.
NIXON
Downtime o en results in lost revenue and
brand loyalty erosion. However, the survey
Continued from page 17
found that failures are frequent, with 6 in 10
to maintain operations. This means each centers experiencing downtime in the past year.
piece of your internal network is still TELECOM & What’s hot: At-home agents remain one of
responsible for connecting you to vital the top initiatives in call centers. However,
data, and can still present a liability when WE BUY NETWORKING respondents are concerned about agent
power problems occur, even though the data is off-site.
functionality from home. Main points of
Here are a few areas to consider when YOUR EXCES
S contention are: ability to monitor agent activity
REPAIRS
moving to the cloud:
PRODUCTS
(40 percent), agent morale (40 percent), and
• IT & Network Infrastructure
having the right technology (32 percent).
• Telephone systems are no longer stand-
What’s not: Noticeable numbers of
alone—modems, switches, hubs, routers, respondents panned video as an interaction
wireless access points, and other network channel, SMS / Text and speech and text
devices all work to maintain each per- 
analytics as “pure hype,” with little potential
son’s connection to the cloud, and the business value. ■
data and services provided by it. Each of
these devices should be backed up with a
UPS that can accommodate its electrical
load for the desired amount of time.
BHATIA
• Network device loads vary greatly, from continued from page 1
small routers that can be backed up by an
inexpensive standby unit, to large loads for multimedia services and connected
that require a line interactive or true on- devices, which puts additional pressure on
line system for adequate backup.
TECH
existing communications networks. Given
• Workstations
the constraints from operation, ongoing
• While it seems obvious, every worksta-
TRAINING
maintenance and business approach, and
INSTALLATION
SUPPORT
tion (including the PC, telephone hand- models of the existing core, edge and access
set, and peripherals) within the building networks, it’s becoming increasingly di cult
depends on power to function properly. for communications service providers (CSPs) to
When cloud storage is involved, les o er quick and innovative new services.
are often saved locally before being uploaded, and can be lost or corrupted As a result, network functions virtualization
when power problems occur.

(NFV) with a so ware de ned infrastructure
(SDI) on a telco cloud is becoming increasingly

In many cases, a UPS is present at these
more desirable
amongst CSPs. Virtualizing
stations, but has been ignored for several
The new Diamond.
their networks provides them the ability to o er
years. These are often found to have a dead
innovative new services faster to end-consumers
battery when called upon, leading to data
and businesses, and create more e ective
loss and potential hardware damage.
business and operational models.
ApprHoporwiatdeo ywoourkimstpatriovne ubpaocnkutphe ims ost popular hotel phone in
Based on the European Telecommunications
From products to training, from installation services to excess purch
largely dependent on the backup runtime
the world? We began with a fresh new contemporary D Series
desired, and how much space is available
Standards Institute (ETSI) and other NFV
asing, A1 Teletronics does it all.
for the installation.Slimlinetwerlinespeci cations and initiatives, the key tenets for
deign,arobustergonomicopen handset, optional guest
interactive systems are a popular solution,
We continue to redefine independent distribution within the telecom
munications and networking channel
using NFV to o er communications services
smart device USB charging ports, and the same Diamond
as they provide a favorable mix of runtime,
through an unmatched dedication to quality and service. We’ll help
require the utilization of horizontal approaches
you connect and communicate.
power conditioning, andspacesavings.for real time communications media processing
faceplate.Cll+1.719.638.8821, write info@teledex.com, or Don’t get lost in the clouds
so ware that are elastically scalable in the telco
visit www.teledex.com for product and pricing details.
While it is easy to consider your prob-
cloud. But CSPs require practical solutions
lems solved once critical operations are ISO 9001 Accept no substitutes.
800.797.2983
that can meet both current and future tra c
in the hands of a professional data center,
demands by putting powerful, scalable and
w
© 2016 Cetis, Inc. Cetis, Inc. is a U.S. corporation, incorporated in the State of Delaware and headquartered in Colorado. Product speci cations and descriptions in this document
thejobisubsjeicmttopclhyanngeowtitdhountneotyice.tC.eAtis,cToelmedepxle,TteleMatrix,andScitec aretrademarksorregisteredtrademarksofCetis,Inc.
exible media processing functionality where it
ww.a1teletronics.com
®®®® protection system on-site is critical, and can AscdiNatd The global alliance of the it channel
is needed the most. e ability to interwork with
help ensure your link to the cloud is more
As an Independent Distributor, A1 Teletronics, Inc. is not affiliated with the manufacturers of the pro
like an escalator than a magic beanstalk. %
BHATIAcontinuesonpage 10 ›› ts it sells except as expressly noted otherwise.
duc
Any and all trademark rights associated with the manufacturers’ names and products are owned by the respective manufacturers.
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