Page 23 - Telecom Reseller April-May 2017

April/May 2017
Telecom Reseller 23
Edgewater Networks and Polycom Develop New Unified Communications Multi-Level Intelligence Solution
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this complete set of detailed call data and statistics, performance issues and security threats can be proactively diagnosed and remediated centrally via Edgewater Networks’ EdgeView Service Control Center, eliminating the need for costly site visits and local IT intervention.
“The combination of Polycom’s powerful and feature rich endpoints with Edgewater Networks’ Intelligent Edge and Service Control Center will allow our customers the full end-to- end visibility to proactively manage their environments and ensure an optimal end user experience, ” said Jim Kruger, Chief Marketing Officer and
EVP at Polycom.
Future Edgewater Networks and
Polycom collaboration will include continued interoperability testing of current Polycom endpoint products and versions, including Polycom’s RealPresence Trio conferencing solution and VVX business media phones, in Edgewater Networks QuickConnect Interoperability Lab to streamline and simplify customer deployments.
Solution interoperability now includes support for Microsoft Skype for Business to compliment Polycom’s market alignment with the Microsoft as well as other providers including Broadsoft and Comcast. Going forward, metadata collected by UC endpoints and two-way active measurement protocol (TWAMP) data will be transmitted directly into Edgewater Networks’ EdgeView Service Control Center, where it will be stored, analyzed and presented
to network managers for centralized management and control of the UC deployments.
“Sixty five percent of deployed EdgeMarc Intelligent Edges are connected to Polycom endpoints, a percentage that we expect to increase as end customers realize the depth
and breadth of data and actionable intelligence that the UC Multi-Level Intelligence Solution delivers,” said Steve Pattison, Chief Operating Officer at Edgewater Networks.
“Together, Polycom and Edgewater Networks represent a best-of-
breed, complete solution for unified communications that offers a unique value proposition in the marketplace.”
The UC Multi-Level Intelligence Solution is being used today by some of the largest and fastest growing enterprises to rapidly gain market share while minimizing operational costs associated with service turn up and ongoing customer support. Joint customers include global carriers, top tier cable companies, competitive carriers, managed service providers and enterprise customers.
To learn more, please visit www. edgewaternetworks.com. ■
Tone’s ReliaTel Fuels Channel Profits with Versatile Cloud UC Management, Broad Visibility and Customizable Views
COURE Deploys Dialogic® DSI Signaling Web Services for Intelligent Number Routing Services Platform
Parsippany, NJ - Dialogic, a cloud-optimized applications and infrastructure solutions provider for service providers, enterprises,
and developers, has announced that COURE So ware and Systems Inc. (COURE), a business automation rm operating in the US and Nigeria, has selected the Dialogic® DSI Signaling Web Services (DSI SWS) as the core platform
to expand the capabilities of its Number Management Services (NMS) o ered to value- added service providers and network operators across Africa.
e DSI SWS is a scalable, high-performance signaling platform that provides connectivity between SS7- and SIGTRAN-based mobile networks and has a Web Services/REST API to simplify mobile VAS application development. COURE will deploy the DSI SWS platform to support SMS and Unstructured Supplementary Services Data (USSD) network-based services that require number lookups, LNP, specialized routing, and security and fraud detection capabilities.
e COURE solution enables access to the service provider’s Home Location Register (HLR), Visitor Location Register (VLR), and Short Messaging Service Centers (SMSC) to start o ering value-added services to customers that include:
● Detection of fraudulent transactions for banking and nancial enterprises
● Bulk SMS o oad
● Do-Not-Disturb services to help reduce or stop unwanted calls or texts
“ e Dialogic DSI SWS will allow us to o er intelligent, value-added routing-based services at high scale that can help our network provider customers across Africa rapidly deliver services involving SMS, USSD, and fraud detection,” said Uche Onwudiwe, CEO of COURE, “ e virtualized DSI SWS platform allows us to
o er these capabilities as a network service
so our customers don’t have to deploy the infrastructure – that helps them save CAPEX and implement services faster.”
“Service providers are looking for virtualized enabling technology to rapidly build applications and deliver services to stay competitive in the market,” said Jim Machi, SVP of Product Management and Marketing. “We hope to continue innovating enabling technologies that help service providers build value for their customers.”
DSI SWS can enable service providers to build innovative services that bring together subscriber location, device level interaction over USSD, and messaging using standard web services development techniques. It can be deployed as either a hardware or fully virtualized so ware appliance.
More at www.dialogic.com. ■
Clarity
ReliaTel as a Service Empowers Partners to Drive Higher Pro ts through Cloud-based UC Management with Deep UC Visibility and Customization that Meets Business Needs
ANAHEIM, CA - Tone So ware Corporation, a leading provider of comprehensive uni ed communications and collaboration (UC&C) monitoring and management so ware for advanced collaboration ecosystems has announced their ReliaTel as a Service cloud- based UC service assurance solution delivers broader visibility into hybrid and cloud- delivered uni ed communications services, and provides versatile customization options that enable Service Providers and Channel Partners to better orchestrate UC o erings that t their clients’ and partners’ business needs.
Channel Partners and Service Providers
are increasingly delivering communications solutions via cloud-driven uni ed communications as a service (UCaaS) deployment models that provide signi cant nancial and operational e ciencies for clients. But assuring the service levels of these o erings
via traditional premise-based monitoring technologies typically requires signi cant investment that can erode pro t margins and burden providers with overhead expenses
that must be recouped by passing those costs downstream. Further, most UC management tools o er only a one-size- ts-all set of analytics within standardized graphics and views.
is leaves partners with few options to cost e ectively deliver custom, business-speci c analytics and dashboards their clients need to understand how UC services are directly impacting their business.
ReliaTel as a Service addresses all these issues with cost e ective cloud-based deployment that better aligns technically and commercially with cloud-consumed UC. e ReliaTel pay-as-you- go licensing model signi cantly reduces the overhead costs of assuring UCaaS service levels, enabling providers to enjoy signi cantly higher pro t margins and revenue growth.
ReliaTel’s unique Executive Dashboards empower partners and providers to deliver business-speci c intelligence in a truly
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customized view that is more meaningful and valuable to each speci c partner and client. Combined with ReliaTel’s Visual360 graphical management portal, deep visibility across most avors of communication technology, and ability to visualize Cisco NetFlow data, the ReliaTel
as a Service solution puts Channel Partners and Providers in the driver’s seat to not only capitalize on their UCaaS o erings, but also enjoy considerable competitive advantages.
“ e Channel today is all about empowering the customer journey and one size ts all solutions are no longer su cient to drive success,” stated Perry King, director of product management for Tone. “ReliaTel as a Service is a highly versatile solution that meshes perfectly with today’s cloud-delivered UC, and enables Partners and Providers to better engage their clients, win more deals, reduce churn, and increase service pro ts through cost e ective, customizable, cloud-based UC management,” King concluded.
For more information, go to
www.toneso .com. ■
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