Page 182 - DGROUPTREVELYAN - 2018 Catalogue

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DELIVERY
We are well known for even faster delivery, but call for plant con rmation so we can help you.
• Standard is 10-14 working days after proof is approved. Large quantities may take longer.
SPEC SAMPLES
Spec samples of catalog items are available. Please call customer service for a quote.
CUSTOM/PRE– PRODUCTION SAMPLES
Custom / Preproduction samples of catalog items are available. Please call customer service for a quote.
LESS THAN MINIMUM QUANTITIES
Since DgroupTrevelyan makes all merchandise to order, we must charge extra for all small orders. Less than minimum
quantity charges will be quoted by customer service.
OVERRUNS & UNDER RUNS
DgroupTrevelyan cuts some overage on all orders to allow for production or imprint spoils. If spoilage occurs, under runs may result (to a maximum of 5%). However, we will ship and invoice any overages on all orders also to maximum of 5%.
SHIPPING METHOD
UPS, Purolator, FedEx or alternate to best meet your requirements, unless otherwise requested by you.
SHIPPING LIABILITY
DgroupTrevelyan is responsible for the shipping date for all orders, but assumes NO liability for on time delivery thereafter. If the customer has not speci ed the carrier to use, we will select the one and method most likely to meet
dates required. However, on pick–up the customer assumes all further liability.
PRODUCT LIABILITY
DgroupTrevelyan guarantees the manufacturing quality of our products – UNCONDITIONALLY. Any errors or faults must be reported within 2 days of receipt, however, and we reserve the right to have goods returned for correction or to be remade only if unacceptable goods are returned with approved R/A number. Goods kept and used will be deemed as acceptable and cannot be credited.
INSERTIONS
We will insert supplied pens, pads, calculators, etc. Please call customer service for a quote.
DgroupTrevelyan does not offer for sale any product imprinted as shown herein. The rights of use to trademarks and copyright are assumed by the ordering party.
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GENERAL INFORMATION