Page 7 - Customer Care Booklet 2023

Communication Protocols
As an an an an organization Brevard Public Schools employees value the the importance of timely communication
and and the the commitment commitment we share to to take action promptly We consider our joint commitment commitment to to to communicate information externally and and and internally as as well as as horizontally and and vertically to to to reach the target audience We use a a a a a a a a a a a a a a a variety of means to to communicate important
messages exchange resources and solicit informative feedback It is our our our goal to to offer a a a a a a a a a a a a framework of of of of flow of of of of communication
as an an an example of of of of our our our commitments b Ab
We value and respect time constraints and commitments of others Scope Message
Who Delivers Venue Audience Frequency
A District Office Department
School Teams
Office updates State mandates Recognition BPS metrics
Office updates Calendar events News trends
Critical incidents Awards/ recognition
Best practices School Trends/Issues Data Analysis Staff Develop Superintendent Cabinet
Directors Managers Supervisors
initiatives School admin Teacher leaders Support teams
Teacher leaders Curricular coaches Support teams
Email LTM LTP Video Meetings
Email LTM LTM LTP PLC’s/LTM Staff Meetings
Staff Meetings
Internal comm Newsletters Bulletin boards
On site meetings PD days
Early release days
days
All employees School admin Resource personnel BPS teams
Dept staff
All school staff
All grade level/ department staff
Weekly Monthly Quarterly
Weekly/ Biweekly
Weekly/ Biweekly
Weekly/ Biweekly
Mission: To serve every student with excellence as the standard
Brevard Public Schools 2021