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How Apple and the Ford




        Foundation go beyond metrics in



        quantifying their impact




        Ford Foundation president Darren Walker and Lisa Jackson, Apple’s vice
        president of environment, policy, and social initiatives, discuss how they do

        and don’t measure the good they do.

        BY BEN PAYNTER  from the Fast Company Innovation Festival



        Ford Foundation president Darren Walker believes the philanthropy sector is suffering “tremendous harm” by
        relying too much on concrete metrics as a way to measure success. It’s an unorthodox view, but it’s shared by
        what might seem like a surprising corporate ally: tech titan Apple.

        “Some of the most important things in life cannot be measured,” Walker said during a moderated talk
        alongside Lisa Jackson, Apple’s vice president of environment, policy, and social initiatives at the Fast Company
        Innovation Festival. “I saw a major philanthropist’s website, a new multibillion-dollar foundation. And the
        headline said, ‘If it can’t be measured, we don’t fund it.’ And I thought, What a shame,” he told the crowd.

        Nonprofits in many cause areas typically provide donors with bang-for-your-buck statistics about how their
        money gets spent to build trust or loyalty. People
        with money to give away have many options, the
        theory goes, so it’s important to show them how it
        will be well spent. But both Walker and Jackson said
        that some types of socially good impacts are less
        quantifiable than, say, the number of seeds planted
        to grow food, or vaccines delivered to help people.
        These often deal with fundamental values crucial
        to democracy and demand continued attention–
        because while victories can build on each other,
        they can also unexpectedly regress.

        In fact, some investments might look like long
        shots, but that doesn’t mean those interested in
        change should stop taking risks. “We would never
        have invested, starting in 1952, in the movement
        for democracy in South Africa, if we had to have a
        randomized controlled trial to determine whether or not that wasn’t an investible proposition,” Walker said.
        The same goes for the funding for a Sally Hemings history project 25 years ago at Monticello, which included
        recognizing that Thomas Jefferson had fathered her children. “How do we measure Sally getting her dignity
        back?” he added, inspiring a huge round of big applause.

        Neither Walker nor Jackson disputes the need for smart accounting to maximize science-driven breakthroughs
        or humanitarian aid. “But we have to be unapologetic that there are things that matter in our society, in a
        civilization that cannot be articulated on an Excel spreadsheet, and so I feel firmly about that,” he added,
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