Page 2 - MATERI ENGLISH FOR TOUR GUIDE

Table of Contents

Acknowledgments Course Design

KD 1 Welcoming tourists ...............................................................2
KD 2 Giving and asking information ............................................. 19
Preparing Tour Itineraries ......................................................................
Orientation Meeting and Briefing ..........................................................
Guiding commentary on the way ..........................................................
Giving local food information ................................................................
Telling a Legend .....................................................................................
Suggesting places of interest to visit .....................................................
Dealing with Unexpected Events ...........................................................
Handling Customer Complaints .............................................................
Explaining safety, rule, etiquette and customs .....................................
Closing and Reporting tour activity ......................................................
Designing tourist brochures ..................................................................
Planning packaged tours .......................................................................
Jobs of tour guide, operator, and manager ...........................................
Applying for a job ...................................................................................
Attending job interviews .......................................................................

References
Answer keys
Glossary
About the Author

Asking and Giving Tourist Information | 2