Page 2 - ALPSA ENG Katalog

ABOUT

Our company, which started out as a family business in 1999, continues to grow by preserving its core values
since 1999, when its roots are based on its commercial activities. Continuing its activities with Alpsa Dentawax
brand as Alpsa Dental since 2017, our company is one of the leading Dental Candle Manufacturing companies
in Turkey with its design, production and product quality, and brings together its customers with the experience
of the years in Alpsa Dentawax Dental Candle production.
Thanks to its additional investments and quality-oriented production over the years, it has outperformed its
competitors in the national and international markets and has become the most preferred brand.
With the aim of meeting the increase in demand and increasing the production capacity in 2020, our facility has
expanded its production facilities and today, which has an annual production capacity of 2 Million Dental Mode-
ling Wax, has become a world-class facility with the technological investments made over the years. In addition
to the production of Alpsa Dentawax Modeling waxes, Dental Acid, Dental Lacquer and Dental Resin are also
produced in our facilities.
Mission: To Institutions and individuals with an unconditional Customer Satisfaction oriented service approach
and ethical rules; To lead the sector in terms of customer loyalty and satisfaction, security, stability and service,
while providing customer-oriented, widespread and high quality service with our advanced technology infrast-
ructure in the forefront of ease of use.
Vision: Our company's vision is to create a constantly growing customer portfolio, to ensure the continuity of the
trust we give to our customers, to spend all we earn on improving our business, and without giving up our qua-
lity policy under any circumstances, with its technological and experience-filled infrastructure and global part-
ners, it is one of the leading companies in Turkey and the World. To be one of the big Dental companies.
Our Values: We plan and implement our activities towards our employees, customers, business partners and
the society ethically, honestly, transparently, accurately and in line with the values adopted by the law.

CUSTOMER SATISFACTION: With the awareness that satisfying our customers is our primary duty, we take
care to understand their expectations correctly. We adopt this behavior as a fundamental value to create a po-
sitive environment in which our customers, to whom we offer the best products and services, will also feel va-
lued and want to establish a long-term relationship with us. ……..

EFFICIENCY: In today's world, where there are many things to be done and relatively little time, high personal
productivity is undoubtedly one of the biggest factors that bring success. The best efficiency in external life de-
pends on the person's continuous learning, self-development, using the right tools in the right way, at the right
time, and adopting effective and flexible working methods. In parallel with this, we adopt personnel training as a
fundamental value in order for our employees to constantly renew themselves and to be more productive for
our customers. …

EMPLOYEE HAPPINESS: We create the necessary conditions for our employees to develop themselves, we
create competent employees who run towards common goals with a team spirit, and we adopt as a fundamen-
tal value to distribute the created values fairly, without discrimination, taking into account their happiness.

QUALITY FOCUS: We believe in the need to increase productivity and competitiveness as the most important
success factor for our organization's sustainable growth and increase the economic value it creates, we believe
in the importance of quality, innovation and change in order to be a leader in competition, and we adopt conti-
nuous development and excellence as a fundamental value.

RESPONSIBILITY: Responsibility, with the thought of the individual, “I can do something for the future to be
better”; It is the ability to put forth his possibilities, time, effort, knowledge and experience for a personal or so-
cial purpose. The most important indicator of responsibility is that the person has intrinsic motivation and takes
action on his own. In a community of individuals with individual responsibility, individuals focused on the goals
of the community and taking initiative in this direction constitute the basic dynamic of development and prog-
ress. As a company, we adopt as a core value that we are responsible to our customers.