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Scope Of Work (IT Outsource Service)                                                                                                                                                                                                                                                               Silanetwork
                                                                                                                                                                                                                                                                                                                                     Silapipat


































































                                               IT Support Service                                                                                           Remote Support Services                                                                                                         Network & Internet





                            Delivery IT staff in various positions such as IT                                                                      The service and maintenance of computer systems                                                                         • Oversee router, switches, wireless LAN and
                            Support, Helpdesk and System Engineer to provide                                                                       for customers through Remote Desktop, Team                                                                                ensure network LAN can be active at any time.

                            regular customers with the need for staff to respond                                                                   Viewer, via the Internet. Including delivery for                                                                        • Liaise with your Internet Service Provider. To use

                            to problems in a timely fashion. Ideal for organizations                                                               On-site IT staff to troubleshoot computer problems                                                                        at any time

                            with employees who use computers a lot. Customers                                                                      for customers, the Computer Maintenance Service                                                                         • The PC Client to access the network at any time.
                            can define the scope of work as needed. Including                                                                       (MA) monthly.

                            the appropriate to control the budget for IT Service

                            organization clearly, worth it in the long term And
                            consultation to the extent appropriate and cost

                            effective in the management system standards.
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