Page 19 - Sustainability and entrepreneurship for CSO's and CSO networks Cambodia 1 November 2018

Assessing stakeholder/customer needs is an important element in building the organisation strategy. Have a closer look at your relation pattern. Possibly you maintain contacts with:
• Provincial government
• CSO members
• Communities
• Private sector
• Donors
• Other CSOs
• Religious organisations
How important are these stakeholders to you, what is their influence, what do they expect from you? For what reason do they want to have a closer relationship and collaboration with your network and what services do they require from the network?
Stakeholder Research
Building a stakeholder strategy
Mapping Stakeholders /Customers
Identify the most important stakeholders/customers Which stakeholders are strategically relevant, which are not?
Mobilising
Explore possibilities to cooperate on a win-win basis Improving and building stakeholder/customers relationships
Managing
Organising dialogue/starting joint activities Weighing interests and justification of choices
Strategy Implementation
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