Page 11 - 37_PBC to Segar_16-6-16 (1pp)

Hopefully, leaving aside the various accusations made by Mrs Hillgarth in your letter dated 23 March 2016 - most if not all are refuted as previously indicated, most especially those various accusations of not having responded to queries with relevant and correct information including requested documents [ie Schedule of Works, references to documents available on or website, Electrical PIR reports etc etc] the above items
1a - 3b outline the situation requiring closure and settlement.
The finite break-down of all costs and fees attributed to the £105,000 budget will be advised on receipt of apologies and confirmations requested.
We can now comprehend Mrs Hillgarth’s request for requesting what works were done and by whom and for how much? She simply [obviously] does not have the faintest idea of exactly what works were quoted for as is evidenced by her multiple requests for the Schedule of Works [despite turning over one set to Wade, her
preferred contractor budgeted at £219,000 for internal/external - based exactly on our Schedule of Works used by all other tenders, including AR Lawrence and Benitor]. We certainly admit no such document exists on our website referencing this particular breakdown as to be perfectly fair we wouldn’t have a clue without some extensive research and paperwork. We will certainly supply this information once we receive back the various confirmations we have requested and we have collated the required information. Obviously we have to request of AR Lawrence of any subcontractors he employed and breakdown the multitude of works which MHML
executed outside of the Schedule of Works but within the £105,000 budget. Will be done though.
Mrs Hillgarth is a congenital complainer and mischief maker as is evidenced by the various correspondence we have supplied you between herself and previous Agents. Add to those the 1600 odd emails between MHML and Mrs Hillgarth since July 2011 which again identifies email after email of complaints, requests, threats and innuendos ad nauseum.
I would, as an example of Mrs Hillgarth’s fragile understanding of good, sensible, considered, professional and common sense procedures quote in the first instance her abortive application