Page 18 - 53_PBC to Begg (Crime OCR)_12-7-16 (33pp)

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and my reply by return on 15 September:
Here yet again, at least the third time sent, the first being in March 2013 - will you ever desist Michele -
And yes, before you ask, once the electrics are completed fully by Nov 21st (after painting etc) we will have the usual
required certification of competence NICEIC etc (the major inspection PIR is every 5 years...)
OK ready for your next.......wanna another copy of the specifications, your 8th..... have you bothered to read one of them - if you haven’t, tell Maria there's no mention of any electrics, nor lift, nor £20,000 floor clean....
Nobody found out anything obtusely about MHML doing some workings to save money etc as is well documented in notifications supplied to lessees over a period of 2 years. I can- not recall any complaints or queries regarding those notifications until Mrs Hillgarth began questioning everything in mid 2014 as usual.
I do think “skilled tradesmen” is a bit of an overstatement for the AR Lawrence crew or indeed any general builder’s crew as I’m quite certain Tony White would concur. Scaffold- ers maybe, stone-masons and plasterers almost certainly, the boss’ of various contractors, sub-contractors more than likely, but joe-builder/painter/worker one could doubt “skilled”, but simply hard working under some pretty extreme environs and circumstances.
Skilled costs money, a lot of it. Suggest you check out the mystery missing GRANGE-
WOOD quote to see the cost of skilled workings.... you will not believe it. That’s why Mrs 14 Hillgarth has never presented it for consideration along with our other tenders.
When the service charge accounts for the year to 31 December 2014 (see Item 4) were subsequently presented to the leaseholders, there were no details at all of the costs paid to
AR Lawrence or any other contractors in respect of the refurbishment activity. There was simply a (wholly inadequate) item called "Reserves utilised" which showed an aggregate figure of £105,877 against the budgeted figure of £105,019.38 for the agreed works. But it was totally unclear from the accounts whether the whole of this sum of £105,877 had been paid to AR Lawrence & Sons Ltd, and (if not) to whom any balance had been paid.
(reply) See my letters 1 and 8 August for further clarification - “wholly inadequate” - We did exactly as our previous Agents (in your words - Kinleigh Folkard & Hayward, a reputable and experienced firm and one of the largest independent property services groups in London.) - (see attached copy accounts ref D) Have they supplied details? Have they sim-
15 ply used Reserves Utilised ?- so why is the way we presented our accounts so dastardly?
Not only Mrs Hillgarth (on 10 and 15 December 2015), but other leaseholders including Diego Fortunati from Flat 9 (on 17 and 21 December 2015) and Christopher Lee Pemberton from Flat 8 (since May 2015) all pressed Mr Brown-Constable, without success, to provide relevant details of the refurbishment work carried out and a proper breakdown of the "reserves utilised" figure.
(reply) See my letters 1 and 8 August for further clarification - if I have answered this once I’ve answered it a dozen times with evidence to totally dispute your statement. We received a request from Mrs Hillgarth on 10th (and replied to) and 17 December 2015 (and replied to), a year after the works were finished (December 2014) requesting the informa- tion you refer to.
Diego Fortunati from Flat 9 (on 17 and 21 December 2015) wasn’t requesting documents but complaining of Agents’ fees and was comprehensively replied to (see attached ref B)