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(c) In a covering letter with March 2015 Quarterly Demands from “PBC” to all lessees dated 9 March 2015 he writes: Service Charge Annual accounts for year ending 2014 are in the process of being finalised and will be advised to all lessees in due course. As you will appreciate some residual workings are still in hand and to be finalised/invoiced.
Management is well aware of the troublesome peeling off in places of the cork tiles in the newly renovated lift car. Due regrettably to the cold weather which has shrunk the cork minimally and re- quires stronger glue! This problem will be attended to when the weather warms up and in the mean- time, simply push ‘em back into position if spotted!
Amazingly all quiet and peaceful at Mitre House. Not one single comment on any subject from any Lessee? (Folder_00 Item_59)
d) In a letter from “MH” to “PBC” dated 1 April 2015 she writes: Now that the refurbishment at Mitre House has been completed [yes in December 2014] I would like to register my concern regard- ing the vulgar, cheap and unsuitable decor chosen by Mitre House Management Limited for the com- munal area (no comments required please) (Folder_00 Item_60)
d2) In a letter from previous Agents (Haywards) to “MH” dated 11 February 2005 she is informed: Any instruction relating to significant tasks (ie major works - internal and external decora- tion) are firstly cleared and approved by the landlord, Rivers Edge Estates Ltd, prior to implementa- tion. The Residents’ Association alone do not have sufficient authority to instruct on such tasks. (Folder_00 Item_61)
d3) and in a following letter dated 28 February 2005 they repeat: As advised in paragraph 4 of my letter dated 11 February 2005, the Residents’ Association do not have sufficient authority to instruct on such tasks as the internal decoration.(Folder_00 Item_62)
“PBC” Comment: correspondence between our previous Agents and Mrs Hillgarth is as combative, accusatory and frustrating as indeed we have also experienced (Folder_00 Item 63 multiple)
(e) In a covering letter with June 2015 Quarterly Demands from “PBC” to all lessees dated 8 June 2015 he writes: Please find attached your Service Charge/Reserves Application and Ground Rent where applicable, for your percentage for the period 25 June 2015 - 25 September 2015.
Service Charge Annual accounts for year ending 2014 are also attached.
The interim service charge and reserve fund demanded for the period ended 31 December 2014 amounted to £23,400. Expenditure amounted to £25,153. Accordingly there is a deficit of £1,753 due from Lessees (£194.78 per Lessee).
The YE2013 Surplus of £1188 due back to Lessees (approx £132 each) was NOT refunded in 2014. Consequently the YE2014 deficit of £1,753 can be offset against the £1188 unrefunded 2013 surplus meaning a revised deficit of only £565 or approx £62.77 still due from each Lessee, which will be ab- sorbed from Reserves.
Consequently there will be no request for additional funding from Lessees for the YE2014 Accounts.
As regards the recent external/internal works, Reserves utilised amounted to £105,877 against the agreed Works (Exterior & Interior) budget of £105,019 set in the Section 20 Notice dated 22nd June 2014 - copy attached.
A Special Additional Contribution to Reserves of £2000 per Lessee was agreed & requested & paid totalling £18,000
A Special Additional Contribution to Reserves of £1460.87 per Lessee was agreed & requested & paid


































































































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