Page 7 - FCSF VOLUNTEER HANDBOOK PATIENT SUPPORT PROGRAM 2021_Active - Copy

Volunteer Position Description

POSITION TITLE DEPARTMENT REPORTS TO
Patient Support Volunteer Volunteer Services Volunteer Program Manager

POSITION DESCRIPTION SUMMARY
This position is responsible for supporting the non-medical needs of adult patients in
the infusion/treatment areas, in an effort to provide comfort and companionship. Patient
support volunteers serve as ambassadors for the FCS Foundation.

Duties & Responsibilites

• Greet patients and guests with a • Hand out magazines, books, art
smile and friendly voice. therapy and FCS Foundation
• Engage patients and guests in light, information to patients and guests.
easy conversation. • Wipe down infusion chairs after
• Offer patients a pillow or blanket. patient has left using gloves and
sanitizing wipes. Place used
• Distribute snacks, prepare and blankets in designated area and
serve coffee or other beverages to dispose of used pillow cases.
patients and guests.
• Log in and out at the infusion sign
• Restock the blanket warmer in areas with your name, time you
(if applicable).
arrived and time you left, as well as
• Offer assistance escorting patients total hours you worked each shift.
to chairs or other parts of the • Assist nurses with restocking when
facility, if needed.
time allows.

Shifts are a minimum of three hours with a recommended six-month commitment.
The number of days and times that shifts are available may vary by clinic location.

QUALIFICATIONS

• Excellent verbal communication • Must be age 18 or older.
skills are required. • We are not able to accommodate
• Computer and internet skills, and patients who are actively being
an email address are essential. treated for cancer, or court-ordered
• Must have a friendly and community service.
compassionate personality. • Ability to stand and walk for three
• Able to commit to a minimum of hours with light lifting, carrying and
three hours a week, on a regular bending.
basis.

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