Page 104 - aREA ix eXHIBITS

EVIDENCE GUIDE

1. Critical aspects of Assessment must show that the candidate:
competency 1.1. Assembled computer hardware
1.2. Installed operating system and drivers for peripherals/devices
1.3. Installed application software
1.4. Conducted testing and documentation
2. Underpinning 2.1. Types and parts of computers
knowledge 2.2. Computer operating systems
 Windows / MAC OS X /Linux
2.3. Peripheral devices
2.4. Computer systems design
2.5. Computer assembly procedures
2.6. Installers preparation and OS installation procedures
2.7. Application and devices/drivers installation procedures
2.8. Desktop PC interface/ hook up procedures
2.9. Power ON self-test and BIOS configuration procedures
2.10. Application packages & use of application programs
2.11. Multimedia systems
2.12. Motherboards
2.13. Multimedia storage devices:
2.14. Video cards
2.15. Sound cards
2.16. Graphical user interface
2.17. Disk management
2.18. Use of utilities/software
 Virtualization software
 Disk management software
 Anti-virus / Diagnostic software
 Device drivers
2.19. Drivers/Software update procedures
2.20. Application software license agreements
2.21. Stress testing procedures
2.22. 5S and 3Rs environmental policies
3 Underpinning 3.1 Safety handling of computer parts
skills 3.2 Assembling computer hardware
3.3 Troubleshooting skills
3.4 Reading and writing skills
4 Method of The assessor may select any two of the following assessment methods to
assessment objectively assess the candidate:
4.1 Practical Demonstration w/ oral questioning
4.2 Interview
4.3 Portfolio
5 Resource The following resources MUST be provided:
Implications 5.1 Tools and test instruments
5.2 PC or workstation
5.3 Computer peripherals/devices
5.4 Appropriate OS, drivers and software applications/programs
6 Context of 6.1 Assessment may be conducted in the workplace or in a simulated
Assessment environment

___________________________________________________________________________________ 41
TR - COMPUTER SYSTEMS SERVICING NC II Amended - December 2013