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COMPETENCY MAP – INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECTOR

                             BASIC COMPETENCIES

                                                                                                                                                                                                   Practice occupational
                                  Receive and Respond to       Work with Others       Demonstrate Work Values    Participate in Workplace     Work in a Team              Practice Career           Health and Safety
                                 workplace communication                                                             Communication              Environment               Professionalism
                                                                                                                                                                                                       Procedures
                                   Practice Housekeeping       Lead Workplace            Lead Small Team          Develop and Practice    Solve Problems Related    Use Mathematical Concepts         Use Relevant
                                     Procedures (5S)           Communication                                        Negotiation Skills       to Work Activities          and Techniques               Technologies
                                     Utilize Specialized       Develop Team and         Apply Problem Solving      Collect, Analyze and    Plan and Organize Work      Promote Environmental
                                   Communication skills            Individual        Techniques in the Workplace   Organize Information                                     Protection

                             COMMON COMPETENCIES

                                    Perform Computer
                                        Operation            Apply Quality Standards

                                                                                                                                                                    Programming (Java) NC III
                             CORE COMPETENCIES

                             Communicate Effectively using the   Deliver Quality Customer Service   Communicate Effectively in a   Utilize Enterprise/ Company   Conduct Contact Center   Provide Specialized Support   Manage the Activities of a
                                   English Language                                       Customer Contact Center           Technology                  Campaign           and Assistance to Customers   Contact Center Work Team
                             Demonstrate Understanding and
                                                              Perform Basic Computer
                            Knowledge of the American Culture   Operation and Internet Navigation   Lead a Contact Center Work   Use Business Technology   Use Medical Terminology to   Produce Text from Audio   Produce Cleaned-up and In-
                                                                                                                                                                                                        betweened Drawings
                                                                                                                                                                                 Transcription
                                                                                                  Team
                                                                                                                                                      Carry Out Task
                                    and Geography
                                                           Manage the Activities of a Work   Lead a Team in Delivering Quality   Produce Over-all Designs for                 Produce 2D Colored      Produce Key Drawings for
                                Review / Edit Documents                                                                                         Create 2D Models and Images
                                                                     Team                        Service                    Animation                                             Animation                 Animation
                                                            Composit and Edit Animation                                                          Coordinate the Production of   Use email and search the web   Install Computer Systems
                              Produce Background Designs                               Produce Storyboard for Animation   Create 3D Models and Images
                                                                   Sequence                                                                             Animation               using browsers             and Networks
                             Configure Computer Systems and   Diagnose and Troubleshoot   Maintain Computer Systems and   Operate a word-processing   Operate a spreadsheet   Operate a presentation   Install and maintain a server
                                      Networks             Computer Systems and Networks        Networks                    application                 application                package
                                                             Apply program development   Apply object-oriented program   Apply programming skills in a   Install network hardware to a   Install software to networked   Install and configure a
                                  Design program logic
                                                                    approach                  language skills             second language                network                  computers                  network
                                                              Create a simple mark-up                                                               Determine and apply    Ensure website content meets
                               Determine and confirm client                               Design a website to meet   Transfer content to a website
                             business expectations and needs   language document to        technical requirements     using commercial packages   appropriate development    technical protocols and      Build a database
                                                                   specification                                                                      methodologies               standards
                             Use structured query language to                            Act on and complete change   Determine and act on client                          Provide first-level remote help   Design pages using a page
                               create database structures &   Develop detailed technical design   requests               computing problems     Provide one -to - one instruction   desk support         layout application
                                    manipulate data
                                                            Create vector graphics using a   Create raster graphics using a                     Develop designs for  electronic   Develop designs for product   Design booth &
                                 Develop design studies                                                             Develop designs for print media
                                                                graphics application        graphics application                                         media                    packaging            product/window display
                                                           Plan development of application                             Develop Windows forms                                 Develop service oriented   Develop applications using
                                  Design program logic                                   Apply .Net programming skills                            Develop web application
                                                                    features                                                application                                           applications       COBOL or similar language
                                                                                                                                                                                                     Create and fine-tune Java
                            Develop command-line/ console and   Develop enterprise/web   Perform relational database    Use and apply PL/SQL      Design and Tune PL/SQL     Perform object-oriented   technology applications
                              desktop applications using Java   applications using Java   management in Oracle database   programming language          language           analysis and design in Java   using object-oriented
                                      technology                   technology                   technology                                                                        technology
                                                                                                                                                                                                     programming concept


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                                   TR – Programming (Java) NC III                                                       Promulgated - December 2013
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