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COMPETENCY MAP – INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECTOR

BASIC COMPETENCIES

Practice occupational
Receive and Respond to Demonstrate Work Participate in Workplace Work in a Team Practice Career
workplace communication Work with Others Values Communication Environment Professionalism Health and Safety
Procedures
Use Mathematical
Practice Housekeeping Lead Workplace Lead Small Team Develop and Practice Solve Problems Related Concepts and Use Relevant
Procedures (5S) Communication Negotiation Skills to Work Activities Techniques Technologies
Apply Problem Solving
Utilize Specialized Develop Team and Techniques in the Collect, Analyze and Plan and Organize Work Promote Environmental
Communication skills Individual Workplace Organize Information Protection

COMMON COMPETENCIES

Perform Computer Apply Quality Standards
Operation
Programming (.Net Technology) NC III

CORE COMPETENCIES

Communicate Effectively using the Deliver Quality Customer Service Communicate Effectively in a Utilize Enterprise/ Company Conduct Contact Center Provide Specialized Support Manage the Activities of a
English Language Customer Contact Center Technology Campaign and Assistance to Customers Contact Center Work Team
Demonstrate Understanding and Perform Basic Computer Lead a Contact Center Work Use Medical Terminology to Produce Text from Audio Produce Cleaned-up and In-
Knowledge of the American Culture Operation and Internet Navigation Team Use Business Technology Carry Out Task Transcription betweened Drawings
and Geography
Manage the Activities of a Work Lead a Team in Delivering Produce Over-all Designs for Produce 2D Colored Produce Key Drawings for
Review / Edit Documents Create 2D Models and Images
Team Quality Service Animation Animation Animation
Composit and Edit Animation Produce Storyboard for Coordinate the Production of Use email and search the web Install Computer Systems
Produce Background Designs Create 3D Models and Images
Sequence Animation Animation using browsers and Networks
Configure Computer Systems and Diagnose and Troubleshoot Maintain Computer Systems and Operate a word-processing Operate a spreadsheet Operate a presentation Install and maintain a server
Networks Computer Systems and Networks Networks application application package
Apply program development Apply object-oriented program Apply programming skills in a Install network hardware to a Install software to networked Install and configure a
Design program logic
approach language skills second language network computers network
Create a simple mark-up Determine and apply Ensure website content meets
Determine and confirm client Design a website to meet Transfer content to a website
business expectations and needs language document to technical requirements using commercial packages appropriate development technical protocols and Build a database
specification methodologies standards
Use structured query language to Act on and complete change Determine and act on client Provide first-level remote help Design pages using a page
create database structures & Develop detailed technical design requests computing problems Provide one -to - one instruction desk support layout application
manipulate data

Create vector graphics using a Create raster graphics using a Develop designs for electronic Develop designs for product Design booth &
Develop design studies Develop designs for print media
graphics application graphics application media packaging product/window display
Process/Manage data in a
Plan development of application Develop Windows form Develop service oriented
Formulate program logic relational database management Apply .NET programming skills Develop web applications
features applications applications
system using SQL
Develop command-line/ console Develop enterprise/web Develop applications using Develop applications using Develop applications using Perform Programming in Develop ASP.NET MVC
and desktop applications using applications using Java COBOL or similar language Oracle forms Oracle reports HTML5 with JavaScript 5 (or higher) Web
Java technology technology and CSS3 Applications

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Training Regulations – Programming (.NET Technology) NC III Promulgated – December 2013