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COMPETENCY MAP – INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECTOR

BASIC COMPETENCIES

Practice occupational
Receive and Respond to Work with Others Demonstrate Work Values Participate in Workplace Work in a Team Practice Career Health and Safety
workplace communication Communication Environment Professionalism
Procedures
Practice Housekeeping Lead Workplace Lead Small Team Develop and Practice Solve Problems Related Use Mathematical Concepts Use Relevant
Procedures (5S) Communication Negotiation Skills to Work Activities and Techniques Technologies
Utilize Specialized Develop Team and Apply Problem Solving Collect, Analyze and Plan and Organize Work Promote Environmental
Communication skills Individual Techniques in the Workplace Organize Information Protection

COMMON COMPETENCIES

Perform Computer Apply Quality Standards
Operation
Programming (Oracle Database) NC III
CORE COMPETENCIES

Communicate Effectively using the Deliver Quality Customer Service Communicate Effectively in a Utilize Enterprise/ Company Conduct Contact Center Provide Specialized Support Manage the Activities of a
English Language Customer Contact Center Technology Campaign and Assistance to Customers Contact Center Work Team
Demonstrate Understanding and
Perform Basic Computer
Knowledge of the American Culture Operation and Internet Navigation Lead a Contact Center Work Use Business Technology Use Medical Terminology to Produce Text from Audio Produce Cleaned-up and In-
betweened Drawings
Transcription
Team
Carry Out Task
and Geography
Manage the Activities of a Work Lead a Team in Delivering Quality Produce Over-all Designs for Produce 2D Colored Produce Key Drawings for
Review / Edit Documents Create 2D Models and Images
Team Service Animation Animation Animation
Composit and Edit Animation Coordinate the Production of Use email and search the Install Computer Systems
Produce Background Designs Produce Storyboard for Animation Create 3D Models and Images
Sequence Animation web using browsers and Networks
Configure Computer Systems and Diagnose and Troubleshoot Maintain Computer Systems and Operate a word-processing Operate a spreadsheet Operate a presentation
Networks Computer Systems and Networks Networks application application package Install and maintain a server
Apply program development Apply object-oriented program Apply programming skills in a Install network hardware to a Install software to networked Install and configure a
Design program logic
approach language skills second language network computers network
Create a simple mark-up Ensure website content meets
Determine and confirm client Design a website to meet Transfer content to a website Determine and apply appropriate
business expectations and needs language document to technical requirements using commercial packages development methodologies technical protocols and Build a database
specification standards
Use structured query language to Act on and complete change Determine and act on client Provide first-level remote help Design pages using a page
create database structures & Develop detailed technical design requests computing problems Provide one -to - one instruction desk support layout application
manipulate data
Create vector graphics using a Create raster graphics using a Develop designs for electronic Develop designs for product Design booth &
Develop design studies Develop designs for print media
graphics application graphics application media packaging product/window display
Plan development of application Develop Windows forms Develop service oriented Develop applications using
Design program logic Apply .Net programming skills Develop web application
features application applications COBOL or similar language
Create and fine-tune Java
Develop command-line/ console and Develop enterprise/web Perform relational database Use and apply PL/SQL Design and Tune PL/SQL Perform object-oriented technology applications
desktop applications using Java applications using Java management in Oracle programming language analysis and design in using object-oriented
technology technology database technology language Java technology
programming concept

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TR – Programming (Oracle Database) NC III Promulgated – December 2013