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EVIDENCE GUIDE

                 1.  Critical aspect of           Assessment must show that the candidate:
                    competency
                                                  1.1.  Demonstrated safe working practices at all  times
                                                  1.2.  Communicated information about processes,
                                                        events or tasks being undertaken to ensure a
                                                        safe and efficient working environment
                                                  1.3.  Planned  tasks in all situations and reviewed task
                                                        requirements as appropriate
                                                  1.4.  Performed  all tasks to specification
                                                  1.5.  Maintained and stored tools in appropriate
                                                        location
                 2.  Underpinning knowledge       2.1.  Safety
                                                        2.1.1. Safety requirements in handling tools
                                                  2.2.  Tools :
                                                       2.2.1.  Function, Operation, Common faults
                                                  2.3.  Processes, Operations, Systems
                                                        2.3.1. Maintenance of tools
                                                        2.3.2. Storage of Tools

                 3.  Underpinning skills          3.1.  Reading skills required to  interpret work
                                                        instruction and numerical skills
                                                  3.2.  Communication skills
                                                  3.3.  Problem solving in emergency situation

                 4.  Method of assessment         Competency in this unit must be assessed through:
                                                  4.1.  Observation
                                                  4.2.  Oral questioning

                 5.  Resource Implication         5.1.  Tools may include the following but not limited to:
                                                        5.1.1. screw drivers
                                                        5.1.2. pliers
                                                        5.1.3. punches
                                                        5.1.4. wrenches, files
                 6.  Context of Assessment       Assessment may be conducted in the workplace or in a
                                                 simulated   environment
















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                 TR - COMPUTER SYSTEMS SERVICING NC II                                          Amended - December 2013
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