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8. Records system Records system may include:
8.1. metadata that includes:
8.1.1. description of fault
8.1.2. identification of code
8.1.3. user responses
8.1.4. written or verbal comments
8.1.5. quantitative data
8.1.6. remedial action taken
8.1.7. retest result
8.1.8. date
8.1.9. tester's details
8.2. questionnaire
8.3. survey
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TR - COMPUTER SYSTEMS SERVICING NC II Amended - December 2013
