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BUILDING YOU DON’T BUILD A BUSINESS
BUILDING
YOU BUILD PEOPLE
AND THEN PEOPLE
PEOPLE BUILD THE BUSINESS.
PEOPLE
embarked on a Strategic
Through Learning & Development In early 2000, Rosendin
Planning process where the
“Why” of training was discussed
in great detail. The committee
agreed that training needed to
be more than just a benefit to our
employee owners for continued
growth and development. The
training initiatives should tie in
with the company’s growth and
bottom line results.
By Lisa Vere, Director of Quality & Training
Next, was identifying the
“Who.” In order to properly train
our employee owners, it was
important that trainers had real
I am fortunate to have been involved with Rosendin’s Learning & world experience in the areas
Development initiatives since the beginning. I have watched how in which they would be training.
training has evolved as a result of the company’s growing Employee The committee sought project
managers and field supervisors
Ownership culture. In earlier days, training was managed by a within Rosendin who had
committee made up of all functional areas within Rosendin Electric. years of experience and were
Everyone on the committee provided training in addition to their full passionate about teaching. Once
time jobs and, as a direct result, training did not receive the time and the individuals were identified,
the training content needed to
attention needed. be developed -- the “What.”
30 The Feeder | Q4 2017
- Zig Ziglar
develop content that would not
The committee’s goal was to
only help new employees get up
to speed quickly, but would also
involve knowledge sharing from
senior level employees within the
company.
In 2008, the 7th District of the
IBEW reached out to Rosendin
for help in developing a
Foreman’s Training Program.
Our team collaborated with the
IBEW and assisted in developing
a program that continues today
and has spread throughout the
country into other IBEW districts. adapt the environment to the
In 2013, Rosendin became the
first company, that is not a sole
education provider, authorized
to provide continuing education
credits to licensed electricians by
the State of California.
Today, the use of technology
has greatly benefited learning
Department is leveraging new
and development. Our Training
technologies within Rosendin
University to deliver on demand
training content to mobile
devices through videos, social
elements (i.e., message
boards, blogs), and as a way to
collect data to assist in future
customized training content
based on employee owner
interaction.
Training trends for the future
include augmented learning,
where virtual reality will help
learner, and personalized
training content specifically to the
individual. Rosendin’s training
and IT teams currently have this
in development. It is an exciting
time to be part of Building
People at Rosendin Electric.
Q4 2017 | The Feeder 31